Summary
Overview
Work History
Education
Skills
Reference
Availability
Timeline
Generic

Krish Adhikari

Scarborough,Ontario

Summary

Dedicated and customer-oriented individual with a background in accounting and retail, seeking a position at Dollar Store to contribute to operational efficiency and provide excellent customer service.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Metro
05.2024 - Current
  • Serving customer with the product they want, pricing and handing over the product.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Cashier

Bhatbhateni Supermarket
03.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Diploma - Electronics

Seneca College of Applied Arts And Technology
North York, ON
08.2025

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Problem Resolution
  • Computer Proficiency
  • Money handling abilities
  • Complaint Handling
  • Payment Processing
  • Team Development
  • Coordination
  • Sales expertise

Reference

Nelma Basa

Availability

Full-Time

Timeline

Customer Service Representative

Metro
05.2024 - Current

Cashier

Bhatbhateni Supermarket
03.2023 - 11.2023

Diploma - Electronics

Seneca College of Applied Arts And Technology

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Krish Adhikari