Summary
Overview
Work History
Education
Skills
Professional Highlights
Technical Acumen
Awards And Publications
Licenses | Certificates | Memberships
Languages
Affiliations
Certification
Timeline
Maria (Krisel) Quiambao, RN, CDE

Maria (Krisel) Quiambao, RN, CDE

Etobicoke,ON

Summary

Strategic and results-driven leader, Registered Nurse, Certified Diabetes Educator, and healthcare consultant with 11+ years of impactful experience in hospital settings, health systems, virtual care, and healthcare software development. Proven expertise in leading geographically diverse clinical teams and spearheading initiatives that drive positive change in diabetes care. Adept at navigating virtual care services, implementing behavioral change models, and securing strategic partnerships with industry leaders. Recognized for insights and expertise that directly impact end-users and external stakeholders. Actively seeking new and challenging opportunities to leverage skills, foster business growth, and contribute to the transformation of healthcare services.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Director of Clinical Services

Ellerca Health Corp
09.2019 - Current
  • Led the implementation, management, and evaluation of virtual clinical programs for clients with diabetes and chronic diseases across multiple provinces.
  • Provides strategic leadership of short- and long-term goals in accordance with Ellerca's mission and core values to implement positive change/organizational structure within the company
  • Developed, implemented, revised, and evaluated policies and procedures.
  • Developed medical directives for GLP-1 program
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to healthcare providers
  • Oversee clinical processes and ensuring adherence to regulatory body standards
  • Subject matter expert on company-wide virtual health services and programs.

Key Contributions:

Business Development : Helped in securing strategic partnerships with Roche Canada, Medavie Blue Cross and Diabetes Canada to drive business growth via presentations/proposals. Worked closely with the CEO to identify business opportunities and maintain relationships with industry partners. Introduced key connections such as our physician advisors and our lead psychologist advisor to provide thought leadership on the organization's business initiatives.

Strategic Planning : Review/develop company vision and mission, worked with the CEO in developing and implementing strategic objectives for the clinical department. Worked closely with the product manager, software developers, marketing team and the customer service team in various projects to provide industry perspective and act as subject matter expert. Successfully implemented Dr. Michael Vallis's Behaviour Change Model into our training program.

Independent practice healthcare consultant

Krisel Quiambao Consulting
09.2019 - Current
  • Provided subject matter expertise in Diabetes as a healthcare consultant for industry partners
  • Provided healthcare provider training, speaker and advisory board services.

Practice Council Co-Chair and Certified Diabetes Educator

Trillium Health Partners
12.2015 - Current
  • Performs professional consultation, and educational services for persons with prediabetes, Type 1 and Type 2 diabetes in an ambulatory and inpatient care setting. Experience in insulin pump therapy and gestational diabetes
  • Leads council meetings and projects to create opportunities for partnership, equity, accountability, decision making, and continuous learning among the interprofessional team with regards to practice improvement
  • Triage clinic referrals based on urgency to promote effective prioritization and risk management.

Key Contributions:

Quality Improvement: Co-chaired the Practice Council, driving quality improvement initiatives and accreditation preparation.

Staff training and education: Member of the Network for Healthy Populations Education Program Committee for the Novo Nordisk Network for Health Populations where we identify and promote educational opportunities for healthcare providers that focus on diabetes care and research. Facilitated hospital-wide initiatives, including new basal insulin analogues roll-out and development of resources for virtual care delivery.

Case Manager/Care Coordinator

Ontario Health
02.2015 - 06.2021


  • Developing, assessing, planning, initiating and coordinating individualized care plans for clients, providing ongoing resource management and discharge planning as appropriate
  • Providing program and community resource interpretation/education to hospital and community agency staff, physicians, patients and families
  • Ensures fiscally responsible use of appropriate resources to achieve desired outcomes by mobilizing and integrating formal and informal support networks

Registered Nurse

Trillium Health Partners, Credit Valley Hospital
01.2014 - 12.2015


  • Manages general nursing tasks, in addition to spearheading health promotion and prevention initiatives, working independently as well as collaboratively within a multi-disciplinary team, responding to client needs in a timely manner
  • Provides health teaching and utilized adult teaching principles for clients and families with diabetes with co-morbidities such as congestive heart failure, renal failure and COPD, resulting in increased compliance with treatment

Registered Nurse

Royal Victoria Regional Health Centre
02.2013 - 01.2014
  • Performed general nursing tasks
  • Functioned as a charge nurse during night shifts, modelling leadership through effective operations oversight, concise communications and staff liaising, filling staff gaps and providing guidance
  • Managed complex clients and maintained client homeostasis, oversaw nutritional status of clients and maintained respiratory status of clients with chest tubes and tracheostomies.

Education

Diabetes Educator Certificate -

Michener Institute
11.2015

Bachelor of Science - Nursing

Toronto Metropolitan University (formerly Ryerson , Toronto
04.2012

Skills

  • Healthcare Management
  • Triage and Assessment
  • Collaboration with Stakeholders
  • Program Planning
  • Public Speaking
  • Flexibility and Adaptability
  • Policy Review & Analysis
  • Collaboration/Facilitation
  • Critical Thinking/Problem Solving
  • Communication Written & Oral
  • Policy Implementation
  • Quality Improvement
  • Clinical Leadership
  • Decision Making

Professional Highlights

  • Learning and Development: Develop, implement, and evaluate the effectiveness of training, on-boarding practices, and educational programs for staff. Implemented Standard Operating Procedures and centralized training resources to clearly define goals, increase efficiency and reduce errors. Successful implementation of Dr. Michael Vallis's Behaviour Change Model into our 360Care program to empower clinicians in utilizing behavior change techniques.


  • Strategic Planning: Review/develop company vision and mission, worked with the CEO in developing and implementing strategic objectives for the clinical department. Worked closely with the product manager, software developers, marketing team and the customer service team in various projects to provide industry perspective and act as subject matter expert. Experience in establishing relationships with internal and external partners.


  • Quality Improvement Leadership: Identify opportunities and solutions for practice improvements in the department as co-chair of the Diabetes Program's Practice Council. Work with interprofessional staff to prepare for hospital accreditation via Accreditation Canada to ensure the organization is meeting ROP (Required Organizational Practices) quality standards.


  • Leadership in virtual care at THP: Clinical Systems and Informatics Champion - acts as an ambassador of clinical systems and informatics to the organization, Participate in review of latest functionality to inform systems design and provide feedback on systems utilization data. Spearheaded the development of department processes, staff training educational resources, learning materials and virtual classes to quickly shift from in-person care to virtual care due to COVID-19. Instruct and support staff in use of EPIC EMR as a Superuser to boost documentation productivity and maximize efficiency.

Technical Acumen

  • Microsoft Office (Word, Excel, PowerPoint)
  • Social Media: Facebook, Twitter, YouTube

Awards And Publications

  • Recipient: Arthur and Terry Jane Hooker Award for excellence in Quality and Patient Safety (2019)
  • Published: Taking the Mystery Out of the Filipino Diet (Diabetes Communicator Spring 2019)
  • Recipient: Trillium Health Partners Better Together Award for Clinical Excellence (2022)
  • Recipient: Arthur and Terry Jane Hooker Award for excellence in Quality and Patient Safety (2023)

Licenses | Certificates | Memberships

  • RN-Registered Nurse | College of Nurses of Ontario (CNO)
  • RN-Registered Nurse | Member Registered Nurses Association of Ontario (RNAO)
  • Certified Diabetes Educator| Certified Diabetes Educators Certification Board (CDECB)
  • Diabetes Educator Section Member| Diabetes Canada

Languages

English
Native or Bilingual

Affiliations

  • Member of Novo Nordisk For Healthy Populations Education Program Planning Committee



Certification

  • Certified Diabetes Educator - Certified Diabetes Educators Certification Board (CDECB)

Timeline

Director of Clinical Services - Ellerca Health Corp
09.2019 - Current
Independent practice healthcare consultant - Krisel Quiambao Consulting
09.2019 - Current
Practice Council Co-Chair and Certified Diabetes Educator - Trillium Health Partners
12.2015 - Current
Case Manager/Care Coordinator - Ontario Health
02.2015 - 06.2021
Registered Nurse - Trillium Health Partners, Credit Valley Hospital
01.2014 - 12.2015
Registered Nurse - Royal Victoria Regional Health Centre
02.2013 - 01.2014
Michener Institute - Diabetes Educator Certificate,
Toronto Metropolitan University (formerly Ryerson - Bachelor of Science, Nursing
Maria (Krisel) Quiambao, RN, CDE