Kris Tinsdale
Store Manager
London,Canada
Summary
Customer-oriented Store Manager offering over 20 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Value Buds
London, Ontario
02.2022 - 02.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Maintained 100% AGCO compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
Store Manager
Tokyo Smoke
St. Thomas
10.2021 - 01.2022
- Developed and managed annual budget for the store.
- Supervised receiving, stocking, merchandising, display maintenance and other related tasks.
- Maintained records of inventory, sales, and personnel activity.
- Organized promotional activities to increase customer traffic in the store.
- Reviewed daily financial statements to identify areas of improvement.
- Recruited, hired, trained, supervised, evaluated, and managed staff members.
- Established relationships with vendors to ensure timely delivery of merchandise.
- Maintained 100% AGCO regulation compliance.
- Provided customers with information about product features and assisted them in selecting items.
Assistant Manager
Tweed Cannabis
London, Ontario
03.2019 - 05.2020
- Collaborated with management on developing strategic plans for achieving business goals.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed customer service inquiries and complaints in a timely manner.
Education
Business Degree - Business
Mohawk College of Applied Arts And Technology
Hamilton, ON05-1988
Skills
- POS Systems
- Customer Service Management
- Operational budgeting
- Loss Prevention
- Payroll Management
- Talent Recruitment
- Operations Management
- Employee Training
- Promotional planning
- Store Merchandising
- Risk Management
- Team Development
- Retail Inventory Management
- Store opening and closing procedures
- Problem-Solving
- Flexible Schedule
- Operational Efficiency
- Recruiting and Hiring
- Outstanding communication skills
- Cash Management
- Employee Scheduling
- Mathematical Aptitude
- Sales professional
- Budgeting and cost control
- Team Leadership
- Bank and Safe Deposits
- Employee supervision and motivation
- Multitasking and Organization
- Sales Analysis
Certification
- Cannabis Retail Manager License Valid Till January 2026
- Cansell Certificate
References
References available upon request.
Timeline
Store Manager
Value Buds
02.2022 - 02.2024
Store Manager
Tokyo Smoke
10.2021 - 01.2022
Assistant Manager
Tweed Cannabis
03.2019 - 05.2020
Business Degree - Business
Mohawk College of Applied Arts And Technology
Similar Profiles
Parminder SinghParminder Singh
Delivery Driver at Value BudsDelivery Driver at Value Buds
Amber HealAmber Heal
Store Manager at Value BudsStore Manager at Value Buds
Patrick HeffernanPatrick Heffernan
Key Holder at Value BudsKey Holder at Value Buds