Kris Segundo Galindo
Laguna Hills
Summary
Proven customer service professional with extensive experience at Smart And Final and Grocery Outlet Bargain Market, adept in enhancing customer satisfaction and streamlining inventory processes. Excels in teamwork, active listening, and efficient cash register operation. Achieved significant improvements in store cleanliness and customer engagement, demonstrating reliability and a strong work ethic.
Overview
3
3
years of professional experience
Work History
Store Clerk
Smart And Final
07.2024 - Current
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
Ride Operator
Pumkin Patch
10.2023 - 10.2023
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Store Clerk
Grocery Outlet Bargain Market
07.2022 - 11.2022
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Addressed safety hazards promptly by keeping aisles clear of obstructions and cleaning spills quickly to prevent accidents.
- Provided correct change for purchases to avoid customer confusion or disputes.
Education
High School Diploma - N/A
Laguna Hill’s High School
Laguna Hills, CA05.2024
Skills
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Reliability and punctuality
- Cash register operation
- Stock replenishment
- Cleaning techniques
- Storage organization
- Merchandise restocking
- Pallet jack operation
- Customer assistance
- Active listening
- Cleaning and sanitizing
- Friendly and helpful
- Teamwork and collaboration
- Inventory and stocking
Languages
Spanish
Professional Working
Timeline
Store Clerk
Smart And Final
07.2024 - Current
Ride Operator
Pumkin Patch
10.2023 - 10.2023
Store Clerk
Grocery Outlet Bargain Market
07.2022 - 11.2022
High School Diploma - N/A
Laguna Hill’s High School
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