Kristopher Lawrie
KELOWNA,BC
Summary
With my background in food franchising, marketing, and operations, I bring a strategic and innovative approach to Naramata Centre’s meal program. My expertise in menu development, operational efficiency, and staff training aligns perfectly with the Centre’s need for a structured yet adaptable meal planning system.
- Menu Development & Innovation – Through my experience with Multiple food establishment, I have developed a deep understanding of menu planning, dietary accommodations, and cost-effective meal design, ensuring that Naramata Centre’s offerings reflect guest preferences and values.
- Operational & Quality Control – I have a proven ability to streamline kitchen operations, standardize food preparation, and implement quality assurance programs, ensuring high-quality meals while maintaining efficiency.
- Training & Team Support – Having led teams in franchise operations, I excel at developing training programs, coaching staff, and fostering a positive kitchen environment—key to ensuring consistency in meal prep and service.
- Budget Management & Cost Control – My strong financial acumen allows me to effectively manage food service budgets, optimizing costs while maintaining quality.
- Values-Driven Approach – As an entrepreneur with a deep understanding of community-oriented and mission-based operations, I align well with Naramata Centre’s focus on sustainability, hospitality, and spiritual reflection.
I am confident that my skills and experience make me a great fit for this role, and I would love the opportunity to contribute to the Centre’s mission.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Restaurant Franchisor
Konz Pizza
Kelowna, BC
01.2017 - Current
- Franchise Development – Attracting, onboarding, and supporting franchisees.
- Strategic Growth – Scaling the brand through multi-unit expansion.
- Operational Excellence – Standardizing processes for quality and efficiency.
- Marketing & Branding – Driving brand awareness and customer engagement.
- Financial Acumen – Managing royalties, revenue, and profitability.
- Franchisee Support – Providing training, mentorship, and resources.
- Innovation & Trends – Adapting to market shifts and industry advancements.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Office Manager
Smart Betty
Kelowna, BC
03.2011 - 01.2017
- Strategic Marketing – Planning and executing marketing campaigns to increase brand visibility.
- Brand Awareness – Strengthening Smart Betty’s presence through local and digital outreach.
- Digital & Social Media Management – Running targeted ads, content creation, and engagement strategies.
- Lead Generation & Sales Support – Driving customer acquisition through promotions and partnerships.
- Partnership Development – Building relationships with local businesses for cross-promotions and deals.
- Event Marketing – Organizing and promoting community events to boost engagement.
- Analytics & Performance Tracking – Measuring campaign success and optimizing for better ROI.
- Creative Content & Messaging – Crafting compelling marketing materials and ad copy.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Restaurant Consultant
4 Walls Consulting Group
Canada
09.2009 - 03.2011
- Company Overview: (WokBox, The Chopped Leaf and Surf & Turf Market Grill)
- Training franchise owners and staff
- Supervising Business Operation Costs and GP
- Conducting and Documenting Internal Auditing
- Developed Inventory Systems and Controls for Brands
- Demonstrate techniques to cooks and advise on cooking procedures
- Explain and enforce hygiene regulations
- Develop HACCP and Food Safety Plans for Brand
- Cost Analysis for Brand Menu
- Create and implement Seasonal Menus for Brand
- Control Shipping and Receiving from Central Kitchen
- Designed Packaging and Processing Procedures for The Chopped Leaf and Surf & Turf
- Liaison for Approved Brand Suppliers
- Purchaser and Executive for Brands
- Knowledge and Personal Contacts with GFS, Sysco, Valley Produce and Interior Beverage
- Developed and Trained BOH Food Control, Inventory Systems
- WHISM and MSDS Systems and Controls for all Brands
- (WokBox, The Chopped Leaf and Surf & Turf Market Grill)
Co-Owner
Inspiration Leisure
Edinburgh, United Kingdom
02.2006 - 07.2009
- Company Overview: (Morningside Glory, Tonic and Rose and Crown)
- Supervising Business Operation Costs and GP
- Conducting and Documenting Internal Auditing
- Marketing Business through Website Development and External Literature
- HACCP and COSHH
- Handling P/L Spreadsheets
- Plan menus and work out food and labor costs
- Select and train staff
- Plan staff rosters and supervise the activities of cooks and assistants
- Discuss food preparation issues with managers, dietitians and other staff members
- Order food, kitchen supplies and equipment
- Demonstrate techniques to cooks and advise on cooking procedures, and explain and enforce hygiene regulations
- (Morningside Glory, Tonic and Rose and Crown)
Education
Diploma - Hospitality And Catering
City And Guilds
Edinburgh, Scotland 07-2006
Skills
- Menu Development – Assisting with pricing, design, and innovation
- Quality Control & Standards – Implementing procedures to maintain excellence
- Customer Experience Optimization – Enhancing service and engagement strategies
- Partnership Development – Building supplier and distributor relationships
- Leadership & Vision – Guiding clients to achieve long-term success
- Problem-Solving – Identifying and resolving operational challenges
- Relationship Building – Establishing trust with restaurant owners and stakeholders
- Entrepreneurial Mindset – Helping food businesses scale strategically
- Time Management – Managing multiple clients and projects efficiently
- Innovation & Creativity – Introducing fresh concepts and market trends
Certification
Red Seal Chef
Timeline
Restaurant Franchisor
Konz Pizza
01.2017 - Current
Office Manager
Smart Betty
03.2011 - 01.2017
Restaurant Consultant
4 Walls Consulting Group
09.2009 - 03.2011
Co-Owner
Inspiration Leisure
02.2006 - 07.2009
Diploma - Hospitality And Catering
City And Guilds