Kris Koenig
Winnipeg,MB
Summary
Regional Manager with over 13 years of leadership experience, adept at aligning team goals with corporate objectives and fostering a culture of continuous improvement. Demonstrates expertise in strategic planning and budget management, having successfully directed multimillion-dollar portfolios and launched new locations to enhance regional presence. Passionate about mentoring and developing high-potential employees, driving both personal growth and organizational success.
Overview
25
25
years of professional experience
Work History
Regional Manager
Easyhome / Easyfinancial
Edmonton, AB
02.2012 - 04.2025
Store Manager
Easyhome
Winnipeg, MB
03.2002 - 01.2012
- Effectively managed cash registers, ensuring precise transactions, daily drawer reconciliations, and minimal discrepancies.
- Oversaw opening and closing operations, recommending adjustments to improve daily activity efficiency.
- Enhanced the store's appearance to boost sales by maintaining cleanliness and implementing strategic merchandise displays.
- Regularly rotated merchandise and displays to highlight new products and promotions.
- Approved payroll submissions to ensure accurate employee compensation.
- Maximized sales and reduced shrinkage through outstanding customer service and adherence to established practices.
- Reconciled daily sales transactions, ensuring accuracy in balancing and logging daily revenue.
- Coached sales associates on product specifications, sales incentives, and selling techniques, leading to significant improvements in customer satisfaction ratings.
- Conducted ongoing performance reviews, offering constructive feedback and opportunities for staff development.
- Designed innovative visual merchandising displays and store layouts to maximize sales opportunities.
Branch Manager
Cash Store Financial
Winnipeg, MB
03.2000 - 01.2002
- Increased satisfaction levels by enhancing service quality.
- Formulated effective sales strategies to exceed branch objectives.
- Oversaw daily operations to ensure streamlined efficiency, timely execution of tasks, and optimal resource allocation.
- Led training to boost team efficiency; managed $16M lending, $20M leasing portfolios.
- Resolved customer issues swiftly, enhancing satisfaction and loyalty.
- Mentored staff for leadership, achieving ambitious sales goals.
- Implemented safety programs, reducing accidents and compensation costs.
- Optimized budgets and resources for higher productivity and profitability.
- Directed a $20 million leasing portfolio, achieving measurable improvements in revenue growth and client retention through strategic financial management.
- Analyzed customer feedback to implement tailored solutions, resulting in improved service delivery and enhanced customer loyalty.
- Coordinated with executive leaders to define long-term objectives, aligning team efforts and driving consistent progress across multiple locations.
- Mentored high-potential employees, fostering their career growth and enhancing leadership capabilities within the organization.
- Directed a regional team to optimize lending and leasing strategies, achieving substantial improvements in portfolio performance and customer satisfaction.
- Implemented a new customer relationship management system, enhancing service delivery and fostering stronger client relationships.
- Spearheaded regional strategies for lending and leasing, driving substantial improvements in portfolio performance and enhancing customer satisfaction.
- Monitored branch performance against key indicators, taking corrective actions to ensure objectives were met.
Education
Bachelor of Arts - Some College (No Degree)
University Of Manitoba
03.2000
Mental Health Certification -
Canadian Mental Health
01.2024
VP of Operations Training Course -
Internal Training
Skills
- Microsoft Excel
- Salesforce
- Team Development
- Performance Management
- Customer Service
- Inventory Management
- Data Analysis
- Ultipro
- Budget Management
- Leadership
- Strategic Planning
- Operations Management
Languages
- English, Native
- German, Novice
Personal Information
Title: Regional Manager
Additional Information - Awards And Achievements
- Regional Manager of the Year 2022
- Highest Region SOI 2019-2024
- Highest Loan Growth 2021-2024
- Highest Leasing Growth 2022-2024
- Presidents Winner 2016, 2022
- Highest Internal Promotion Rate 2020-2022
- Directed the Biggest Region in the Company
Timeline
Regional Manager
Easyhome / Easyfinancial
02.2012 - 04.2025
Store Manager
Easyhome
03.2002 - 01.2012
Branch Manager
Cash Store Financial
03.2000 - 01.2002
Bachelor of Arts - Some College (No Degree)
University Of Manitoba
Mental Health Certification -
Canadian Mental Health
VP of Operations Training Course -
Internal Training