Summary
Overview
Work History
Education
Skills
Timeline
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Kris Ferko

Salesperson
Calgary,AB

Summary

University educated, highly motivated Individual with 2 years of customer service and sales experience. Outgoing and self-motivated sales professional with a track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Fierce tenacity with a refusal to quit despite hurdles and hardship.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Server

Central Taps + Food
Calgary, AB
06.2023 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers, upwards of 2000$ per day with a 15% increase in revenue.
  • Established around 30% repeat clientele by cultivating warm relationships with customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.

Sales Associate / Co-Founder

Mr. Ferko’s Home Care
Calgary, Alberta
05.2023 - 10.2023
  • Co-Founded and operated "Mr. Ferko's Home Care", a thriving window washing business, through a combination of door-to-door sales and relationship-building.
  • Independently secured and completed over 80 successful jobs, showcasing entrepreneurship and sales prowess.
  • Assessed customer needs as well as developed and utilized suggestive selling techniques to drive sales upwards by 25%.

Barista

ROSSO COFFEE ROASTERS
Calgary, Alberta
10.2022 - 07.2023
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Recommended products based on solid understanding of individual customer needs and preferences. Provided services for over 150 customers a day.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Server

BAR & RESTAURANT “BERTI”
Tirana, Albania
11.2020 - 04.2021
  • Proactively identify opportunities for upselling by suggesting additional menu items, specialty drinks, and desserts to enhance the dining experience and increase sales revenue by 10%.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated long-lasting relationships with regular customers, boosting overall customer retention by 20%.

Education

Bachelor of Arts - Graphic Design

POLIS UNIVERSITY
Albania, Tirana
10.2018 - 07.2021

Skills

-Product and service sales

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Timeline

Server

Central Taps + Food
06.2023 - Current

Sales Associate / Co-Founder

Mr. Ferko’s Home Care
05.2023 - 10.2023

Barista

ROSSO COFFEE ROASTERS
10.2022 - 07.2023

Server

BAR & RESTAURANT “BERTI”
11.2020 - 04.2021

Bachelor of Arts - Graphic Design

POLIS UNIVERSITY
10.2018 - 07.2021
Kris FerkoSalesperson