Kris Au-Yeung
San Francisco
Summary
I am a goal-orientated individual with a great personality. I have the patients to deal with customers if needed.
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
Work History
Server
Shabu House
Burlingame
09.2021 - 02.2022
- Delivered exceptional customer service in a fast-paced dining environment.
- Assisted with menu recommendations and special dietary requests from guests.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Processed customer orders accurately and efficiently using POS system.
- Resolved customer complaints promptly to enhance overall dining experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
Prime Associate
Amazon Prime Products
Daly City
01.2021 - 03.2021
- Utilized Amazon systems for tracking orders and shipments.
- Stocked shelves with merchandise according to company standards.
- Packaged fresh goods for customers from pantry to freezer goods for delivery
Floor Associate
Target
Daly City
06.2017 - 08.2017
- Stocked shelves and organized merchandise for easy access.
- Collaborated with team members to ensure efficient store operations.
- Operated cash registers and processed customer transactions accurately.
- Assisted customers with product inquiries and store navigation.
Office Assistant
Betty Ann Ong San Francisco Recreation and Park
San Francisco
06.2015 - 08.2015
- I was an office assistant for Betty Ann Ong San Francisco Recreation and Park from 06/2015 to 08/2015.
- My job was to clean the facility and keep the office space neat.
- I would help sweep the dust off the basketball court.
- Prepped the activities for a class on specific days.
- I was there to help and direct guest that need to see my manager or obtain packages/ information of a program.
- I managed the telephone system and greeted people when they walked in the office and helped them with signing up for classes that was provided at the time.
- Manage some activities for the elderlies.
Volunteer
Glide
San Francisco
- I served the food to those who were in need.
Education
Stuart Hall High School
San Francisco, USASome College (No Degree) - Physical Therapy
Sacramento State University
Sacramento, CASkills
- Customer Service
- Microsoft Office
- POS operation
- Team collaboration
- Inventory control
- Adaptability to change
Timeline
Server
Shabu House
09.2021 - 02.2022
Prime Associate
Amazon Prime Products
01.2021 - 03.2021
Floor Associate
Target
06.2017 - 08.2017
Office Assistant
Betty Ann Ong San Francisco Recreation and Park
06.2015 - 08.2015
Volunteer
Glide
Stuart Hall High School
Some College (No Degree) - Physical Therapy
Sacramento State University