KRIPA MARIYA
Summary
Detail-oriented Social Work Graduate with over 4 years of experience in client services, community care, and crisis intervention. Skilled in crisis assessment, de-escalation, and referral coordination. Adapt to supporting individuals experiencing mental health crises, promoting recovery-focused outcomes, and collaborating with multidisciplinary teams. Certified in CPI, First Aid/CPR, and trauma-informed practices.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Client Service Worker (Certified)
Ministry of Social Development and Poverty Reduction
07.2023 - Current
- Deliver high-quality service to clients in-person over 100 clients per day, often engaging with individuals in crisis or facing complex barriers.
- Conduct crisis assessments, intake interviews, and prioritize urgent cases to ensure timely interventions.
- Provide information, referrals, and follow-up supports to individuals experiencing financial, emotional, or mental health challenges.
- Use de-escalation strategies to manage conflict and emotionally charged situations with empathy and professionalism.
- Maintain accurate client information and confidential records in compliance with FOIPPA and government standards.
- Work collaboratively with community partners, health professionals, and multidisciplinary teams to support vulnerable populations.
Head Cashier
The Home Depot
04.2022 - 05.2024
- Supervised cashier operations, trained new employees, and provided leadership in a high-volume retail environment.
- Managed scheduling, inventory updates, and financial transactions with accuracy and accountability.
- Resolved customer concerns using problem-solving and conflict resolution skills transferable to crisis response work.
Community Support Worker
Axis Family Resources Ltd.
10.2022 - 10.2023
- Supported individuals with disabilities, mental health concerns, and complex needs in their homes and communities.
- Developed individualized care plans to promote independence, recovery, and community integration.
- Provided crisis support, emotional counselling, and safety planning for clients in high-stress situations.
- Applied de-escalation and problem-solving techniques to resolve conflict and ensure client well-being.
- Documented client progress, interventions, and incidents while maintaining strict confidentiality.
Practicum Student – Social Work Support
Milieu Family Services
01.2023 - 04.2023
- Assisted children and youth experiencing , emotional, and mental health challenges.
- Conducted group and individual interventions focused on social skill development, resilience, and self-management.
- Implemented behaviour management and trauma-informed care strategies under supervision.
- Collaborated with teachers, parents, and allied professionals to improve academic engagement and wellness.
Education
Diploma - Social Work
College of New Caledonia
12.2024
High School Diploma -
A J John Memorial Higher Secondary School
03.2018
Skills
- Crisis Assessment & Intervention
- Trauma-Informed & Recovery-Oriented Practice
- Crisis Prevention & De-escalation (CPI Certified)
- Brief Counselling & Referral Support
- Community Resource Navigation
- Confidential Case Management
- Cultural Competence & Anti-Oppressive Practice
- Strong Communication & Relationship-Building
- Problem-Solving & Conflict Resolution
Certification
- First Aid & CPR/AED Level C
- Crisis Prevention Intervention (CPI)
- Attachment and the Neurobiology of Trauma (Workshop)
- Community Support Worker Certification
Timeline
Client Service Worker (Certified)
Ministry of Social Development and Poverty Reduction
07.2023 - Current
Practicum Student – Social Work Support
Milieu Family Services
01.2023 - 04.2023
Community Support Worker
Axis Family Resources Ltd.
10.2022 - 10.2023
Head Cashier
The Home Depot
04.2022 - 05.2024
Diploma - Social Work
College of New Caledonia
High School Diploma -
A J John Memorial Higher Secondary School
Similar Profiles
Fahad AltimyatFahad Altimyat
Community Integration Specialist at Ministry of Social Development and Poverty ReductionCommunity Integration Specialist at Ministry of Social Development and Poverty Reduction
Amanda WaiteAmanda Waite
Quality and Compliance Specialist at Ministry of Social Development and Poverty ReductionQuality and Compliance Specialist at Ministry of Social Development and Poverty Reduction
MEGEN NEVARDMEGEN NEVARD
Employment and assistance worker at Ministry of social development and poverty reductionEmployment and assistance worker at Ministry of social development and poverty reduction
CURTISHA ALEXANDERCURTISHA ALEXANDER
Direct Service Worker/ Certified Nurse Assistant at Home Sweet Home Personal CareDirect Service Worker/ Certified Nurse Assistant at Home Sweet Home Personal Care
Chevelle FinisterChevelle Finister
Certified Nursing Assistant /Direct Service Worker at Blessings At Home LLCCertified Nursing Assistant /Direct Service Worker at Blessings At Home LLC