KRINA KACHA
Prince Albert,SK
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Executive Aviation
09.2023 - Current
- The growth and accomplishments achieved during last few months as a Customer Service Representative Agent at WestJet Airlines in the Executive Aviation sector as my dedication to providing exceptional service has undoubtedly contributed to the success of the team and the satisfaction of executive clients.
- Developed strong communication skills through regular interactions with high-profile clients, colleagues, and other departments within the organization.
- Collaborated effectively with team members and other departments to streamline processes and enhance the overall customer service experience.
- Managed workloads effectively, ensuring that all tasks were completed accurately and within established timeframes.
Team Member
Tim Hortons
02.2023 - 10.2023
- Delivered outstanding customer service by taking and preparing food orders with accuracy and efficiency. Interacted with customers in a friendly and welcoming manner, contributing to a positive dining experience.
- Demonstrated proficiency in food preparation, ensuring that all items met Tim Horton's quality standards.Maintained a clean and organized workstation, contributing to a hygienic and efficient kitchen environment.
- The valuable skills and experiences gained in providing exceptional food service and being an integral part of a dynamic team.
Education
Post-Degree Certificate - Construction Project Management
Canadore College of Applied Arts And Technology
North Bay, ON01.2023
BACHELOR IN CIVIL ENGINEERING - Civil Engineering
SILVER OAK COLLEGE OF ENGINEERING
AHMEDABAD 05.2017
Skills
- Project Management and Organizational Skills
- Leadership
- Teamwork and Collaboration
- Language Proficiency
- Continuous Learning
- Problem Solving
Languages
English
Full Professional
Hindi
Professional Working
Gujarati
Professional Working
Certification
- WHIMS
- AODA
Timeline
Customer Service Representative
Executive Aviation
09.2023 - Current
Team Member
Tim Hortons
02.2023 - 10.2023
Post-Degree Certificate - Construction Project Management
Canadore College of Applied Arts And Technology
BACHELOR IN CIVIL ENGINEERING - Civil Engineering
SILVER OAK COLLEGE OF ENGINEERING
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