Kranthi Venkata Subbaraju Ganapathiraju

2.5 + years of experience as a frontend developer involved in Chatbot and UI/UX design and development using HTML, CSS, JavaScript, NodeJS and ReactJS and cloud technologies.

• Developed and supported conversational AI solutions for clients in various industries including finance and healthcare.

• Implemented NLP techniques to improve the accuracy of chatbot responses.

• Worked with the design team to create an intuitive and user-friendly interface for the chatbot.

• Integrated the chatbot with platforms such as Facebook Messenger, Slack, WeChat and

WhatsApp using IBM Watson, Google Dialogflow and Microsoft Azure.

• Experience in Chatbots integration with web sites using NodeJS via REST API requests.

• Collaborated with cross-functional teams to ensure that the chatbot was meeting the needs of clients.

• Aided in the development and testing of chatbots for clients.

• Participated in meetings with clients to gather requirements for chatbots.

• Contributed to the creation of technical documentation for chatbots.

• Implemented NLP techniques for chatbots to improve their understanding and response to user

queries.

• Conducted research on the latest NLP and machine learning techniques for chatbot development.

• Monitored chatbot performance and made improvements to enhance user satisfaction.

• Worked closely with UX designers to ensure a seamless and intuitive user experience.

• Conducted user research and created personas to inform design decisions.

• Designed wireframes, prototypes, and high-fidelity mock-ups for various digital products,

including websites and mobile apps.

• Capability to employ W3C Web standards to supply the best cross-browser user experience for

long-term user retention and engagement.

• Ability in analysing Document Object Model Layout, DOM Functions, JavaScript functions,

Cascading Styles across cross-browser using Fire Bug, Developer Toolbar.

• Working knowledge of CSS Background, CSS Positioning, CSS Text, CSS Border, CSS

Margin, CSS Padding, CSS Table, Pseudo Classes, Pseudo Elements, and CSS Behaviours.

• Ability to manage projects from conception to launch, with experience in Agile and Waterfall

methodologies.