Koyel Kundu

• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
• Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
• Attended industry events and conventions to identify sales opportunities.
• Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
• Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
• Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
• Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
• Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
• Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
• Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
• Organized promotional events and interacted with community to increase sales volume.
• Managed accounts to retain existing relationships and grow share of business.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Prepared sales presentations for clients showing success and credibility of products.
• Managed revenue models, process flows, operations support, and customer engagement strategies.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

• Increased sales revenue by developing and implementing effective sales strategies for the district.
• Expanded market share with targeted account management and new business development initiatives.
• Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
• Streamlined operations by collaborating with cross-functional teams to address challenges and improve processes.
• Reduced costs by optimizing inventory levels and managing vendor negotiations effectively.
• Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
• Contributed to company growth by identifying new market opportunities for product expansion.
• Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
• Optimized resources allocation to maximize sales results within the assigned budget constraints.
• Analyzed data trends to monitor performance metrics and develop actionable insights for continuous improvement efforts.
• Negotiated contracts with clients for mutual benefit while maintaining strict adherence to company policies and ethical standards.
• Tracked weekly sales to develop detailed reports for senior leadership, using Power BI.
• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Monitor and review sales forecast, review budget and performance of total food service and industrial business.
• Prioritize shipments based on supply chain deficits, product demand and sales forecasts. Understand and identify fill rate penalties.
• Propose and implement solutions to improve demand forecast accuracy.
• Support the National Account Manager with pulling, analyzing and updating internal forecasts to determine opportunities through review of metrics such as competitive data, market trends and historical sales data.
• Key support for Volume and Trade Spend management and forecasting through system input and management, working collaboratively with cross-functional teams in Supply Chain to communicate and analyze volume and spend management.
• Work with cross functional teams to support sales and finance team in revenue attainment.
• Work with the National Account Manager to develop key business presentations from regular business reviews to major seasonal presentations. This would include development of charts to clearly present data analytics sourced from Nectari along with pulling item level details (SKU information/images) to further support the presentation messaging.
• Analyzed account performance metrics to identify areas for improvement and implemented targeted strategies accordingly.
• Organized regular client meetings to discuss the progress of ongoing projects and identify any potential issues or opportunities for collaboration.
• Increased overall customer retention rates through proactive outreach initiatives aimed at strengthening existing partnerships.

Key Account Manager responsible for catering to food service accounts and key distributors for the category of fresh dairy products, frozen products and ambient products.

• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Met existing customers to review current services and expand sales opportunities.