Kowsar Osman
Edmonton,Ab
Summary
A highly talented, energetic, and enthusiastic individual with expertise in English, Somali, Swahili languages, medical terminology, typing and years’ experience in phone interpreting in healthcare setting.
Overview
10
10
years of professional experience
Work History
Limited Brand
sage park assistance living
current sam's club
Transportation
OhioHealth
Language Banc Interpreting
Global translation and interpreters
Interpreter
Voyces
05.2022 - 06.2023
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Interpreter
Cyracom
06.2021 - 11.2021
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Collaborated with other interpreters to cross-check accuracy of interpretations.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Translator and interpreter
Pumwani Maternity Hospital
04.2014 - 06.2015
- Provide interpreting services in English, Swahili and Somali for clients, who have difficulties in the local language.
Assistant supervisor
Tawakal medical clinic
12.2013 - 12.2014
- Served as a central point of communication for diverse range of clients in person, over the phone/ in person , and in writing within time frames
- Document all services provided accurately, completely and within required deadlines
- Research project on mental illness and illicit khat users.
Education
Kenya certificate of secondary school -
Pumwani girls secondary school
12.2013
Skills
- Microsoft word
- Outlook
- PowerPoint
- Excel
- Effective verbal and written communication skills
- Corresponding templates
- Multitasking
- Enthusiasm and energetic
- Good knowledge of Medical terminology
- Picking up a new information at fast paced
- Adapt to frequent changes
- Self-Motivated
- Problem solving and team player
- Maintain confidentiality, and professionalism
- Punctuality, creative, and flexible
- Organizational skills and record-keeping
Languages
English
Professional Working
Somali
Full Professional
Swahili
Limited Working
Interpreting
- Language Banc Interpreting, Interpreted at Hospital, clinicals in person and over the phone for patients, Gave accurate and timely phone interpretation, Proficient in Somali and Swahili language
- Global translation and interpreters, Interpreted at Hospital, clinicals in person and over the phone for patients, Gave accurate and timely phone interpretation, Proficient in Somali and Swahili language
- Cyracom, Over the phone interpretation, Hospitals, clinicals, insurance agencies etc
Timeline
Interpreter
Voyces
05.2022 - 06.2023
Interpreter
Cyracom
06.2021 - 11.2021
Translator and interpreter
Pumwani Maternity Hospital
04.2014 - 06.2015
Assistant supervisor
Tawakal medical clinic
12.2013 - 12.2014
Limited Brand
sage park assistance living
current sam's club
Transportation
OhioHealth
Language Banc Interpreting
Global translation and interpreters
Kenya certificate of secondary school -
Pumwani girls secondary school
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