Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Client Care Coordinator
Safehaven
03.2022 - 11.2022
Applied strategic thinking skills when evaluating potential solutions or alternatives during critical decision-making processes affecting the client experience.
Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.
Analyzed feedback from clients to identify patterns and trends requiring attention or action from management.
Trading and Analytics at Tiger Brokers / TradeUp / US Tiger Securities, Trading and TechnologyTrading and Analytics at Tiger Brokers / TradeUp / US Tiger Securities, Trading and Technology