Koustubh Bhattad
Toronto,ON
Summary
To secure a challenging position in a reputable organization to expand my knowledge, and skills, while making a significant contribution to the success of the company.
Overview
3
3
years of professional experience
Work History
Merchandiser
Shoppers Drug Mart
Toronto, ON
06.2023 - Current
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Customer Service Representative
DOLLARAMA
Toronto, ON
09.2022 - 10.2023
- As a customer service representative at Dollarama, my main responsibility is to provide exceptional service to customers
- I strive to greet every customer with a warm smile and listen attentively to their needs, inquiries, and concerns
- My goal is to provide helpful solutions to any issues they may be experiencing and ensure that they leave the store feeling satisfied with their experience.
Business Development Manager
IDT
Surat
08.2021 - 07.2022
- As a business development professional, m primary responsibility was to identify and pursue new opportunities to grow the company
- I worked closely with the sales team to develop and execute strategic plans that helped us expand our customer base, increase revenue, and achieve our overall business goals.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
Education
PG DIPLOMA IN BUSINESS INFORMATION TECHNOLOGY - Computer Science
SENECA COLLEGE
Toronto, ON04.2024
Bachelor of Science - Computer Science
VNSGU (INDIA)
Surat, Gujarat06.2021
Skills
- Excellent communication skills
- Excellent with mathematical calculations
- Smart working
- Self-motivated and intrapersonal skills
- Flexibility
- Ability to make decisions and solve problems
- Multitasking abilities
- Customer Service Experience
- Attention to details
- Customer Relationship Management (CRM)
- Cost Analysis
Websites
Languages
English
Full Professional
Hindi
Native or Bilingual
Availability
Fulltime - Flexible
Timeline
Merchandiser
Shoppers Drug Mart
06.2023 - Current
Customer Service Representative
DOLLARAMA
09.2022 - 10.2023
Business Development Manager
IDT
08.2021 - 07.2022
PG DIPLOMA IN BUSINESS INFORMATION TECHNOLOGY - Computer Science
SENECA COLLEGE
Bachelor of Science - Computer Science
VNSGU (INDIA)