Koustubh Bhattad
Toronto,ON
Summary
To secure a challenging position in a reputable organization to expand my knowledge, and skills, while making a significant contribution to the success of the company.
Overview
3
3
years of professional experience
Work History
Merchandiser
Shoppers Drug Mart
06.2023 - Current
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Customer Service Representative
DOLLARAMA
09.2022 - 10.2023
- As a customer service representative at Dollarama, my main responsibility is to provide exceptional service to customers
- I strive to greet every customer with a warm smile and listen attentively to their needs, inquiries, and concerns
- My goal is to provide helpful solutions to any issues they may be experiencing and ensure that they leave the store feeling satisfied with their experience.
Business Development Manager
IDT
08.2021 - 07.2022
- As a business development professional, m primary responsibility was to identify and pursue new opportunities to grow the company
- I worked closely with the sales team to develop and execute strategic plans that helped us expand our customer base, increase revenue, and achieve our overall business goals.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
Education
PG DIPLOMA IN BUSINESS INFORMATION TECHNOLOGY - Computer Science
SENECA COLLEGE
Toronto, ON04.2024
Bachelor of Science - Computer Science
VNSGU (INDIA)
Surat, Gujarat06.2021
Skills
- Excellent communication skills
- Excellent with mathematical calculations
- Smart working
- Self-motivated and intrapersonal skills
- Flexibility
- Ability to make decisions and solve problems
- Multitasking abilities
- Customer Service Experience
- Attention to details
- Customer Relationship Management (CRM)
- Cost Analysis
Websites
Languages
English
Full Professional
Hindi
Native or Bilingual
Availability
Fulltime - Flexible
Timeline
Merchandiser
Shoppers Drug Mart
06.2023 - Current
Customer Service Representative
DOLLARAMA
09.2022 - 10.2023
Business Development Manager
IDT
08.2021 - 07.2022
PG DIPLOMA IN BUSINESS INFORMATION TECHNOLOGY - Computer Science
SENECA COLLEGE
Bachelor of Science - Computer Science
VNSGU (INDIA)
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