Kourosh (Cyrus) Eftekhari
Toronto,ON
Summary
Dynamic e-commerce and web professional with a diploma in Software Engineering Technology and extensive hands-on experience in managing and optimizing Shopify storefronts. Proven success in driving promotional strategies, enhancing the checkout experience, and fostering revenue growth through innovative technical and business solutions. Skilled in leveraging analytical abilities to identify improvement opportunities and implement effective strategies that elevate customer engagement and satisfaction. Committed to delivering exceptional results in fast-paced environments while staying ahead of industry trends.
Overview
2
2
years of professional experience
Work History
Information Systems & E-Commerce Administrator
InterCosmetiques / Oxygen Botanicals
Toronto, ON
09.2025 - Current
- Owned and managed Shopify storefront operations, including product listings, site updates, and overall functionality
- Streamlined order processing systems to enhance workflow efficiency across departments.
- Coordinated inventory management efforts, ensuring optimal stock levels and accurate record-keeping.
- Led end-to-end planning and execution of a full-year (Jan–Dec) promotional calendar across B2B and retail channels, directly supporting revenue growth
- Contributed to significant increases in retail sales during promotional periods and higher order volume from existing B2B clients
- Built and deployed promotional landing content, including homepage banners and campaign visuals, improving customer engagement
- Identified and resolved critical checkout and user experience issues, reducing friction in the purchase flow
- Leveraged Shopify apps and custom configurations to streamline operations and enhance storefront capabilities
- Collaborated with sales and operations teams to coordinate campaign rollouts and ensure execution across channels
- Provided customer-facing support, assisting with product inquiries and order-related issues
Bartender
Terroni & Kensei Bar
05.2025 - Current
- Crafted and served cocktails, enhancing customer satisfaction through attention to detail.
- Managed bar inventory, ensuring optimal stock levels for operational efficiency.
- Trained new staff on cocktail preparation and customer service best practices.
- Maintained cleanliness and organization of bar area, promoting a safe working environment.
Piano Instructor
Little Fingers Music
02.2024 - Current
- Developed tailored lesson plans to enhance students' piano skills and musical understanding.
- Conducted individual and group lessons, fostering a collaborative learning environment.
- Implemented creative teaching methods to engage diverse student learning styles.
- Monitored student progress and provided constructive feedback to promote improvement.
Education
Software Engineering Technician Diploma - Software Engineering
Centennial College
Toronto, ON04-2025
Skills
- Shopify
- Liquid
- JavaScript
- HTML
- CSS
- REST APIs
- UX/UI Optimization
- Debugging
- Git
- Shopify Apps
- E-commerce Operations
- Staff training and development
- Pricing strategy
- Vendor negotiation
- Promotional planning
Technical Foundations
- Developed full-stack applications using MERN stack with focus on API design and system architecture
- Applied object-oriented programming principles using Java and C# (encapsulation, inheritance, polymorphism)
- Translated business requirements into technical designs through Software Requirements Specifications (SRS)
- Designed system architectures, workflows, and use-case diagrams for scalable applications
- Debugged and optimized performance across frontend and backend systems
- Applied database design principles for managing user, product, and transaction data
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Information Systems & E-Commerce Administrator
InterCosmetiques / Oxygen Botanicals
09.2025 - Current
Bartender
Terroni & Kensei Bar
05.2025 - Current
Piano Instructor
Little Fingers Music
02.2024 - Current
Software Engineering Technician Diploma - Software Engineering
Centennial College