Tamara Franzen
Prince Rupert,BC
Summary
Motivated and adaptable professional with a diverse background in customer service, operations management, and health services. Skilled in inventory management, safety protocols, and providing exceptional service in fast-paced environments. Experienced in coordinating teams, maintaining operational efficiency, and adhering to strict cleanliness and safety standards. Holds qualifications in Infection Control, WHMIS, and Occupational Health & Safety, complemented by strong organizational and multitasking abilities. Seeking to leverage comprehensive skills in a Stores Attendant role to contribute to the efficient operations and public safety initiatives at Prince Rupert Regional Hospital.
Overview
8
8
years of professional experience
Work History
Cleaner
Northern Health
07.2018 - 10.2019
- Cross-trained in all positions, covering from Operating Room to Acropolis Manor
- Coordinated, delegated tasks to 10-person teams, ensuring all departments adhere to high cleanliness standards
- Qualifications include: Infection Control, WHMIS, Violence Prevention, Respect in the Workplace, Effective Cleaning & Disinfecting
Store Operations Manager
Maverick Foods
01.2015 - 06.2015
- Responsible for exceptional customer service, consistent store maintenance, and senior administrative duties
- Self-managed mission-critical aspects of business, including but not limited to: cash out, food preparation, merchandise delivery intake, stocking, and inventory
Customer Service Attendant
BC Ferries
01.2015 - 04.2015
- Trained and certified in Catering department, Gally Assistant, and Cleaner
- Prioritized safety while aboard vessel, displaying exemplary customer service second
- Clear, concise communication aboard vessel is key to operational success across all areas of company
Community Services Worker
Thompson Community Services
02.2012 - 11.2014
- Publicly demonstrated leadership, mentorship and therapy to behaviorally-challenged clients
- Provided a non-judgmental, patient, safe and healthy environment for clients to develop
- Nurturing, positive attitude key factor to past clients' success
Customer Service Associate
Walmart
06.2011 - 07.2012
- Quickly cross-trained in multiple departments to effectively fill mission-critical roles
- Demonstrated high standard of excellent customer service
- Responsible for the daily routines of opening and closing duties; delegated tasks and ensured they were completed to meet company's expectations
Education
High School Diploma -
Charles Hays Secondary School
Prince Rupert, BC06-2010
Skills
- Inventory Management & Stock Control
- Customer Service Excellence
- Safety & Compliance
- Organization & Time Management
- Computerized Systems
- Teamwork & Collaboration
- Adaptability
- Other Relevant Certifications
- Additional Strengths
Websites
Timeline
Cleaner
Northern Health
07.2018 - 10.2019
Store Operations Manager
Maverick Foods
01.2015 - 06.2015
Customer Service Attendant
BC Ferries
01.2015 - 04.2015
Community Services Worker
Thompson Community Services
02.2012 - 11.2014
Customer Service Associate
Walmart
06.2011 - 07.2012
High School Diploma -
Charles Hays Secondary School
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