Kotchamon McGrath
Ottawa,ON
Summary
Dynamic professional with extensive experience in customer service and safety compliance at Carleton Mushroom Farm. Proven ability to enhance operational efficiency and ensure quality assurance. Skilled in inventory management and equipment operation, consistently delivering exceptional results while fostering a positive work environment. Committed to maintaining high standards in all tasks undertaken.
Overview
32
32
years of professional experience
Work History
Warehouse Sorter
Carleton Mushrrom Farm
Ottawa, Ontario
01.2023 - 03.2024
- Adhered to all safety regulations set forth by the restaurant management team.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Inspected products for damage or defects prior to stocking shelves or shipping out orders.
- Prepared outgoing shipments by packing items securely into boxes or containers.
Head Housekeeper
Ekkamai House
Bangkok, Thailand
02.2008 - 08.2008
- Prepared multiple menu items simultaneously by coordinating with other cooks as needed.
- Monitored food while it was cooking to ensure that it did not burn or stick to pans.
- Assisted in training new staff members on proper safety procedures when handling food products.
- Cooked large batches of food quickly without compromising taste or quality.
- Tasted cooked dishes for flavor and texture before serving them.
- Modified recipes according to customer requests or dietary restrictions.
- Operated deep fryers, grills, ovens, broilers, or other kitchen equipment to prepare foods.
- Cleaned kitchen areas including counters, tables, grills, ovens, stoves, utensils, and equipment.
- Checked quality of ingredients before use and discarded any spoiled or expired items.
Cleaner
Hotel/Businesses
Bangkok, Thailand
01.2004 - 09.2004
- Inspected rooms for cleanliness prior to guest arrival.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Transported trash bags to designated disposal areas.
- Polished furniture to remove dust and dirt buildup.
- Provided assistance with laundry services when needed.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Emptied trash cans and replaced liners as needed.
Retail Sales Associate
Pratunam
Bangkok, Thailand
03.1995 - 10.1995
- Provided product information and answered customer questions.
- Operated point-of-sale systems accurately to process payments from customers.
- Demonstrated knowledge of store products and services.
- Promoted special offers and discounts to encourage additional purchases.
In-Home Nanny
Private
Bangkok, Thailand
05.1993 - 11.1993
- Provided comfort when needed through hugs or words of encouragement.
- Created an atmosphere that was conducive to learning through positive reinforcement techniques.
- Provided a safe environment in the home by adhering to safety standards while caring for the children.
- Engaged in outdoor recreational activities with the children such as trips to the park or beach.
- Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
- Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.
- Planned meals based on dietary guidelines with consideration of food allergies or preferences.
Labourer
Concrete Factory
Bangkok, Thailand
05.1992 - 02.1993
- Worked with team members to ensure efficient workflow throughout the day.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
Education
Chef's License - Food Science
Temple School
Bangkok02-2017
Skills
- Customer service
- Safety compliance
- Inventory management
- Quality assurance
- Equipment operation
- Supply chain coordination
Affiliations
- Travel
- Reel Creation for FaceBook
- Cooking
- Walking
Timeline
Warehouse Sorter
Carleton Mushrrom Farm
01.2023 - 03.2024
Head Housekeeper
Ekkamai House
02.2008 - 08.2008
Cleaner
Hotel/Businesses
01.2004 - 09.2004
Retail Sales Associate
Pratunam
03.1995 - 10.1995
In-Home Nanny
Private
05.1993 - 11.1993
Labourer
Concrete Factory
05.1992 - 02.1993
Chef's License - Food Science
Temple School
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