Kosiso Abone
Toronto,ON
Summary
Highly analytical and detail-oriented business analyst with over 5 years of experience across various industries, including finance, healthcare, and technology. Demonstrated ability to improve business processes, drive revenue growth, and make data-driven decisions. Strong problem-solving skills, excellent communication and presentation abilities, and expertise in project management. Proficient in full stack software development, with experience in technologies such as JavaScript, React, Node, etc.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
CGI
03.2021 - Current
- Mapped process activities to holistically examine business flow, identify improvement opportunities, and propose options to rectify operational inefficiencies.
- Interacts with internal customers to understand business needs and translate into requirements and project scope.
- Collaborates with cross-functional teams to gather and document requirements for a new CRM system, and worked with developers to ensure successful implementation.
- Leads teams to refine Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Implements measurable metrics to track the delivery of supporting requirement artifacts, resulting in a 30% improvement in team performance.
- Presents business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
Agile Business Analyst
OMERS
01.2019 - 03.2021
- Translated functional requirements and user needs into clear, accurate and detailed user stories with acceptance criteria that can be used to develop and test against.
- Defined appropriate solution options and recommendations following a structured and analytical approach through identifying the problem to be solved with interviews, data analysis, processes analysis, and user needs analysis.
- Worked with the Scrum team throughout the software delivery lifecycle to create high-quality and robust software that meets the needs of the business.
- Performed critical analysis on information consolidated from multiple sources, identified and resolved conflicts, and broke down high-level information into detailed workable functional requirements.
- Maintained an appropriately prioritized product backlog of development work – liaising with the development team and product owner to ensure expectations of all interested parties are correctly managed.
- Produced supporting materials, help conduct training and support the business users during the system implementation, as necessary, in order to guarantee successful adoption/support of the project deliverables, new business processes and system functions.
Business Analyst/Software Developer
Tata Consulting Services
02.2017 - 01.2019
- Conducted interviews with key business owners to understand business process, identify new business opportunities, elicit business requirements, document and translate them into functional specifications.
- Assessed the impact of current business processes on users and stakeholders, identified process inefficiencies through gap analysis and evaluated potential areas for improvement, leading to a process optimization rate of 85%.
- Led requirements gathering workshops with internal and external stakeholders, including volunteers and third parties; producing documents to define business requirements.
- Owned and produced relevant analysis/design artifacts and documentation including high fidelity designs, user stories and related artifacts such as sequence diagrams, logical data models, state models etc.
- Coordinated with IT partners and external vendors to ensure that solutions align with business requirements through effective testing, defect management, and user training resulting in a successful product implementation rate of 95%.
- Developed usable, testable, and efficient web applications utilizing various technologies such as React, Express, JavaScript, NodeJS, SQL, and other libraries as needed, which resulted in a user satisfaction rate of over 95% for a user base of over 1000 users.
- Documented and validated business, functional, and non-functional requirements to ensure that the requirements are clear, comprehensive, and testable.
Education
Graduate Certificate - Information Technology
British Computer Society
Swindon UK09.2019
Bachelor of Science - Microbiology
University of Nigeria
Nsukka, Nigeria07.2014
Skills
- Business Process Modelling
- Requirements Elicitation
- Use Case Development
- Wireframing
- Product Backlog Refinement
- User Acceptance Testing
- API Development, Testing and Documentation
- SQL, NoSQL
SOFT SKILLS
- Problem Solving
- Collaboration
- Facilitation
- Stakeholder Management
- Creative Thinking
- Effective Communication
- Time Management
Certification
Professional Scrum Master (PSM 1) - scrum.org
June 2021
Credential ID - 671211
Timeline
Senior Business Analyst
CGI
03.2021 - Current
Agile Business Analyst
OMERS
01.2019 - 03.2021
Business Analyst/Software Developer
Tata Consulting Services
02.2017 - 01.2019
Graduate Certificate - Information Technology
British Computer Society
Bachelor of Science - Microbiology
University of Nigeria
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