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Kosidi Udensi
Surrey,BC
Summary
Experienced with managing transportation logistics and ensuring timely deliveries. Utilizes strong navigational skills and route planning to maximize efficiency and safety. Track record of maintaining vehicle standards and adhering to regulatory requirements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Owner/Operator Truck Driver
NOWNOW Moving & Cleaning
Vancouver, BC
03.2025 - Current
- Scheduled maintenance and inspections for vehicles to ensure operational readiness and safety.
- Communicated delivery timelines with clients, adjusting routes as needed for efficiency.
- Managed inventory of supplies and equipment, ensuring availability for daily operations.
- Coordinated with logistics teams to address issues related to loading and unloading processes.
- Scheduled and completed home and commercial moving
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
Operations Manager
A52 Omni-Fulfilment
02.2019 - 06.2025
- Lead a team of 50 employees in overseeing day to day operational activities, including IC management, QC (VAS), resulting in 15% increase in efficiency.
- Implemented operational process improvements that reduced costs by 5% while maintaining high quality standards.
- Managed SO que to ensure customers SLA
- Provide/review pricing and quotations with higher management daily and towards GRI period
- Optimized daily IC allocations to reduce indirect hours, while maintaining yearly cycle counts agreement
- Tracked IB shipments with brands and carriers to ensure accurate packing slip and sku type in order to determine slot location
- Conducted regular performance evaluation and provided feedbacks to the team to improve growth and development
- Ensure that accurate STs and invoices are billed mid-month and end of the month.
- Coordinate with CSR team to organize QBRs with customers onsite and offsite.
Operations Supervisor and Dispatcher
XPO Logistics
10.2018 - 01.2019
- Managed a team of 20 people in a fast-paced environment, overseeing productions schedules, inventory accuracy, QC, etc.
- Implemented lean principles that resulted in 3% waste reduction and increase in production
- Conducted regular safety audits/GEMBA and implemented corrective actions to ensure compliance with WSBC regulations and safety standards
- Planned daily activities with customers forecast to improve lead times and P&H costs.
Operations Coordinator
Maersk
01.2018 - 10.2018
- Collaborated with CSR to facilitate smooth operational deliveries and freight status
- Prepared daily reports, perform audits on different processes in regards to business requirements
- Analyzed production data and identified areas for improvement, leading to implementation of new workflows, resulting in increase in output
- Constantly reviewed customers feedback and suggested ways to improve operations
Education
MBA - Operations
University Canada West
Vancouver, B.C07-2017
B. Tech. - Agric. Engineering/Extension
FUTO
Owerri, Nigeria08-2010
Skills
- Communication
- Data Insights
- Building Relationships
- Operations Management
- Quality Control
- Budgeting and Cost Control
- Training and Development
- Process Improvement
- Decision Making
- Strategic Planning
- Team Leadership
- Microsoft Office
- Adobe Creative Suite
- WMS (Xorosoft, 20, Blastramp, WebEC)
Certification
- Management and Strategic Institute, 2018
- Lean and Six Sigma
- St. John’s
- OFA Level 2
Languages
English
Bilingual or Proficient (C2)
Timeline
Owner/Operator Truck Driver
NOWNOW Moving & Cleaning
03.2025 - Current
Operations Manager
A52 Omni-Fulfilment
02.2019 - 06.2025
Operations Supervisor and Dispatcher
XPO Logistics
10.2018 - 01.2019
Operations Coordinator
Maersk
01.2018 - 10.2018
B. Tech. - Agric. Engineering/Extension
FUTO
MBA - Operations
University Canada West