KOSEA SIKAYE
Toronto,ON
Summary
Over 7 years of experience in kitchen and customer service roles in fast food franchises, fine dining restaurants, and hotels. Trained and follows strict health and safety measures, food handling, and COVID protocols. Energetic team player with excellent employment reviews. Independent worker, task-focused, attentive, and follows instructions thoroughly. Able to work flexible shifts, including early mornings, daytime, evenings, and holidays.
Overview
8
8
years of professional experience
Work History
Bell Person/ Check In Desk
Fairmont Royal York Hotel
Toronto
12.2023 - 06.2024
- Assisted in maintaining security by monitoring entrances and reporting any suspicious activity.
- Provided exceptional guest service, handling special requests and ensuring satisfaction.
- Supported the front desk with administrative tasks and coordinated with housekeeping for room readiness.
Team Member (Customer Service/ Cashier/ Kitchen)
Tim Horton’s
Toronto
01.2020 - 01.2023
- Provided exceptional customer service by taking orders, handling transactions, and addressing customer inquiries and complaints.
- Prepared food items according to company standards, ensuring quality and consistency.
- Maintained cleanliness and organization of the kitchen and dining areas, adhering to health and safety regulations.
Cook/ Food Prep/ Maintenance
McDonalds
Oakville
01.2019 - 01.2021
- Greeted customers warmly and processed orders quickly and accurately.
- Prepared menu items, ensuring adherence to recipe and presentation standards.
- Kept workstations clean and sanitized, following strict food safety guidelines.
Dishwasher
Hexagon French Dining
Oakville
01.2016 - 01.2017
- Ensured the proper operation and maintenance of dishwashing machines and reported any malfunctions to management.
- Collaborated with team members to maintain a smooth and efficient workflow in the kitchen.
Kitchen Helper Co-op Student
Kelsey’s
Oakville
01.2016 - 01.2016
- Assisted with unloading and stocking deliveries, ensuring proper storage of perishable and non-perishable items.
- Supported the kitchen staff by preparing ingredients and maintaining a clean prep area.
Food Prep/ Sandwich Maker Co-op Student
Subway
Oakville
01.2016 - 01.2016
- Operated cash registers and managed accurate cash handling and register balances.
- Collaborated with team members to ensure efficient and smooth operations during peak hours.
Education
Ontario Secondary School Diploma -
Yorkdale Adult Learning Centre
Toronto, Canada01.2022
Skills
- Food preparation
- Customer service
- Cash handling
- Food safety
- Kitchen operations
- inventory management
- Team collaboration
- Pos systems
- Commercial equipment
- Cleaning
- Maintenance
- Guest services
- Security monitoring
Timeline
Bell Person/ Check In Desk
Fairmont Royal York Hotel
12.2023 - 06.2024
Team Member (Customer Service/ Cashier/ Kitchen)
Tim Horton’s
01.2020 - 01.2023
Cook/ Food Prep/ Maintenance
McDonalds
01.2019 - 01.2021
Dishwasher
Hexagon French Dining
01.2016 - 01.2017
Kitchen Helper Co-op Student
Kelsey’s
01.2016 - 01.2016
Food Prep/ Sandwich Maker Co-op Student
Subway
01.2016 - 01.2016
Ontario Secondary School Diploma -
Yorkdale Adult Learning Centre
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