Kory Smith
Hamilton,Ontario
Summary
Caring Funeral Director driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify funeral and burial process for grieving families.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
The Watering Can
09.2021 - 08.2024
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Funeral Assistant (COOP)
Cresmount Funeral Home
09.2023 - 01.2024
- Greeted funeral guests and coordinated seating.
- Supported funeral director with all facets of funeral service coordination.
- Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
Assistant Florist
Phoenix Decorating Cooperation
12.2022 - 01.2023
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Trained students on proper techniques in arranging flowers and customer service skills.
Education
High School Diploma -
St. Jean De Brébeuf Catholic Secondary School
Hamilton, ONDiploma - Funeral Directing
Humber College
Etobicoke, ON08-2025
Skills
- Compassionate communication
- Funeral planning
- Embalming techniques
- Grief counseling
- Decision-Making
- Social Perceptiveness
- Dependable and Responsible
- Floral designer
- Sharp critical thinker
Languages
English
Native or Bilingual
French
Limited Working
Certification
GHS and AODA certification (2023)
Worker Health and Safety Awareness certificate (2023)
CPR/AED training- Level C (2023)
Customer service awareness certification (2024)
Timeline
Funeral Assistant (COOP)
Cresmount Funeral Home
09.2023 - 01.2024
Assistant Florist
Phoenix Decorating Cooperation
12.2022 - 01.2023
Waitress
The Watering Can
09.2021 - 08.2024
GHS and AODA certification (2023)
Worker Health and Safety Awareness certificate (2023)
CPR/AED training- Level C (2023)
Customer service awareness certification (2024)
High School Diploma -
St. Jean De Brébeuf Catholic Secondary School
Diploma - Funeral Directing
Humber College
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