Kortni Koncur
Hesperia
Summary
Dynamic Administrative Assistant with a proven track record at The Talent Planet, excelling in customer service and organizational skills. Adept at managing inquiries and processing payments, while ensuring seamless operations. Recognized for strong multitasking abilities and proficiency in administrative software, contributing to enhanced workflow and client satisfaction.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
The Talent Planet
Hesperia
07.2011 - Current
- Greet students, parents, and provide front-desk support and customer service.
- Manage phone, email, and in-person inquiries about classes and schedules.
- Process tuition payments, fees, and merchandise sales
- Assist with studio events, recitals, picture days, and costume distribution.
- Maintain a clean lobby and workplace.
Administrative Assistant
Craigmyle Legal Nurse Services
Rancho Cucamonga
01.2024 - 2025
- Organizing and maintaining the employer's workflow for the week, and gathering important dates for nurse assessments on the client, depositions, and trials coming up.
- Following up on outstanding invoices with the law offices.
- Collecting medical records, depositions, interrogatories, and any other client information to complete the case files.
- Scheduling nurse assessments, attorney and doctor calls, and also scheduling depositions and trial testimonies.
Manager
Knockout Pizza & Sub
Hesperia
2015 - 2020
- Opening and closing, preparing the restaurant for the day or the next day.
- Always checking on customers with excellent customer service, both while ordering in person and on the phone.
- Checking dishes before they are sent out for perfect presentation.
- Sanitizing and regularly checking the restock of all beverages and food, with new items stored behind the old.
Manager
Farmer Boys
Hesperia
2013 - 2016
- Opening and closing, preparing the restaurant for the day or the next day.
- Always checking on customers with excellent customer service, both while ordering in person and on the phone.
- Checking dishes before they are sent out for perfect presentation.
- Sanitizing and always checking the restock on all beverages and food, with new items behind the old.
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT09-2026
High School Diploma -
Oak Hills High School
Hesperia, CA05-2013
Skills
- Excellent customer service and work ethic
- Strong multitasking, time management, and organizational skills
- Proficiency with POS systems, administrative software
- Cash handling, payment processing, and daily financial reconciliation
- Inventory control, ordering, and supply management
Timeline
Administrative Assistant
Craigmyle Legal Nurse Services
01.2024 - 2025
Administrative Assistant
The Talent Planet
07.2011 - Current
Manager
Knockout Pizza & Sub
2015 - 2020
Manager
Farmer Boys
2013 - 2016
Bachelor of Arts - Elementary Education
Western Governors University
High School Diploma -
Oak Hills High School