Korneliia Symchera
Toronto,ON
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
6
6
years of professional experience
Work History
Sales Assistant
COBS Bread Bakery
04.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Assisted customers with prompt and polite support in-person and via telephone.
- Managed efficient cash register operations.
Bank Teller
Pryvat Bank
09.2020 - 11.2022
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with compromised debit cards and issued new credentials.
- Educated customers on use of banking website and mobile apps.
- Provided customer records, account statements and copies of checks.
Bank Teller
Idea Bank
12.2018 - 08.2020
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Administrative Assistant
Retail Group
07.2017 - 09.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
Education
Master of Science - International Economic Relations
Uzhhorod National University
Uzhhorod, Ukraine01.2017
Skills
- Customer Relationship Development
- Team Cooperation
- Cash Distribution
- Bank Deposits
- Bank Services and Products Recommendation
- Active Learning
- Teller Transactions
- Ratings Understanding
- Reconciling Cash Drawers
Timeline
Sales Assistant
COBS Bread Bakery
04.2023 - Current
Bank Teller
Pryvat Bank
09.2020 - 11.2022
Bank Teller
Idea Bank
12.2018 - 08.2020
Administrative Assistant
Retail Group
07.2017 - 09.2018
Master of Science - International Economic Relations
Uzhhorod National University
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