Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Korissa Wight

kingston,Ontario

Summary

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.

Overview

12
12
years of professional experience

Work History

Assistant Store Manager

Starbucks
Kingston, Ontario
04.2015 - Current

Key Responsibilities:

  • Utilized data analysis tools to track and improve customer experience, sales, inventory management, and profitability.
  • Developed and executed quarterly plans based on yearly goals to drive continuous improvement.
  • Fostered a positive and inclusive store culture through effective communication and collaboration.
  • Provided coaching and performance management to team members, promoting their growth and development.

Achievements:

  • Successfully implemented strategies to enhance key performance indicators across various areas of store operations.
  • Built a strong and cohesive team, leading to improved employee engagement and customer satisfaction.

Office Cleaner

Self Employed - Korissa's Kleaning
Kingston, Ontario
12.2012 - Current
  • Swept and mopped floors throughout the office building.
  • Vacuumed carpets in all areas of the office.
  • Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
  • Cleaned bathrooms to ensure they were sanitary and stocked with supplies.
  • Washed walls to remove dirt and smudges.

Personal Trainer

Self Employed
Kingston, Ontario
09.2017 - 03.2020

Key Responsibilities:

  • Designed and implemented personalized fitness programs for clients based on their individual goals and needs.
  • Provided ongoing motivation, support, and guidance to clients to help them achieve their fitness objectives.
  • Demonstrated proper exercise techniques and ensured client safety during workouts.
  • Managed client scheduling, payments, and communication.

Achievements:

  • Helped numerous clients achieve significant weight loss, muscle gain, and improved overall fitness.
  • Built a strong client base through referrals and positive testimonials.
  • Effectively managed all aspects of my personal training business, including finances and client relations.

Education

Graduate Certificate - Fitness And Health Promotions

St. Lawrence College
Kingston, ON
06-2017

Some College (No Degree) - Fine Arts

OCAD University
Toronto, ON

Skills

  • Organizational Skills
  • Inventory management
  • Operations Oversight
  • Business Development
  • Loss Prevention
  • Records Management
  • Team Management
  • Employee Coaching
  • Communication
  • Problem Solving
  • Adaptability
  • Time Management

References

References available upon request.

Timeline

Personal Trainer

Self Employed
09.2017 - 03.2020

Assistant Store Manager

Starbucks
04.2015 - Current

Office Cleaner

Self Employed - Korissa's Kleaning
12.2012 - Current

Graduate Certificate - Fitness And Health Promotions

St. Lawrence College

Some College (No Degree) - Fine Arts

OCAD University
Korissa Wight