Kori Moore
Apple Valley
Summary
Highly skilled administrative expert with a strong ability to organize and multitask effectively. Demonstrated success in managing office operations, ensuring smooth workflow, and maintaining accurate records. Recognized for exceptional communication skills, reliability, and adaptability in dynamic environments. Proficient in utilizing office software, handling confidential information, and supporting team collaboration to achieve collective goals. A hardworking server with over 3 years of experience serving up to 25 dinner guests at an upscale family restaurant. Well-versed in cash handling, check out, stocking, and bagging. Experienced cashier with a background in customer service and retail. Detail-oriented, friendly, and dedicated. Focused server who excels at multitasking and delivers prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor even during peak hours. Friendly and helpful server who is consistently prompt and willing to work a flexible schedule.
Overview
16
16
years of professional experience
Work History
Administrative Clerk
Compex Legal Services Inc.
08.2015 - 08.2024
- Prepared research materials for the clerks and judge such as Subpoenas and Authorizations using Oracle to inform memorandum, opinions, and other legal documents.
- Provided clerical support to company employees, including copying, faxing and file management.
- Greeted customers and visitors in-person and via telephone calls.
- Screened and sorted incoming mail, faxes, and deliveries and routed them to the appropriate personnel.
- Managed electronic records database and handled all file requests.
- Organized incoming and outgoing file movements in an efficient and accurate manner.
- Screened all visitors and directed them to the correct employee or office.
- Scanned physical files into digital records.
- Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
- Responded to inquiries and researched and resolved problems related to transactions handled by the department.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Coached new employees on administrative procedures, company policies and performance standards.
- Reviewed incoming correspondence and determined the action required and its priority.
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
General Labor
General Mills Inc
02.2011 - 06.2015
- Followed company procedures to maintain work environment in a neat and orderly condition.
- Packed one line efficiently and accurately in accordance with guidelines and schematics.
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
- Attended monthly safety meetings to ensure machine operation safety.
- Ensured timely response in picking and packing of reorders.
- Provided accurate measurements and estimates for all projects.
- Set up station by receiving picking and packing order and gathering packing materials.
- Picked orders from inventory locations.
Server
Chili's Grill & Bar
03.2008 - 10.2010
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Effectively listened to, understood and clarified guest concerns and issues.
- Operated all kitchen equipment adeptly.
- Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
- Consistently kept kitchen areas clean and free of debris and water.
- Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Maintained high standards of cleanliness and sanitation.
- Skillfully promoted items on beverage lists and restaurant specials.
- Developed and maintained positive working relationships with others to reach business goals.
- Routinely carried large loads of dishes to kitchen for washing.
- Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Stocked and maintained cleanliness of stations.
- Served beverages, breads and butter and replenished items as necessary.
- Quickly recorded transactions in MICROS system to deliver prompt service.
Education
High School Diploma -
ALAIN LEROY LOCK
Los Angeles, CA1997
Skills
- Taking directions
- Cash management
- Customer follow-up
- Verbal and written communication
- Multi-line phone proficiency
- Cleaning abilities
- Critical thinker
- Punctual
- Articulate and well-spoken
- Filing and data archiving
- Invoice processing
- Documents filing
- HIPAA compliance
- Attention to detail
- Sorting mail
- Filing assistance
- Customer-service oriented
- Clerical support
- Maintaining confidentiality
- Documentation and recordkeeping
- Database entry
- Problem-solving
Timeline
Administrative Clerk
Compex Legal Services Inc.
08.2015 - 08.2024
General Labor
General Mills Inc
02.2011 - 06.2015
Server
Chili's Grill & Bar
03.2008 - 10.2010
High School Diploma -
ALAIN LEROY LOCK
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