Korena Taylor
Edmonton,AB
Summary
Resourceful and experienced administrator offering expertise in customer service, data entry and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Claims Administrator
Treasury Board & Finance
Edmonton, AB
08.2023 - Current
- Assisted customers with setting up online accounts and navigating the website.
- Collaborated with other staff to develop and implement operational procedures to enable program success.
- Processed incoming payments in accordance with company policy.
- Verified coding of invoices to ensure proper general ledger posting.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Created spreadsheets to track data entries.
Payroll Administrator
Docktor Freight Solutions Corp.
Edmonton, AB
05.2023 - 06.2023
- Processed payroll information including salary, deductions, bonuses and vacation time for employees.
- Updated employee profiles with changes in job titles or salaries as required.
- Assisted in preparing year-end W2s and other tax forms for distribution to employees.
- Provided support to Human Resources regarding new hire paperwork and benefits enrollment documents.
- Tracked vacation accruals and sick leave balances for all employees.
- Processed invoices, credit memos, and other documents related to accounts receivable.
Payroll Coordinator
Service Alberta
Edmonton, AB
04.2022 - 03.2023
- Analyzed employee time records to determine eligibility for overtime pay according to company policies.
- Calculated overtime, vacation sick hours and other categories of time.
- Managed payroll for temporary, hourly and salaried employees.
- Generated relevant paperwork and payroll reports.
Administrator – Coordinator for Recycle Equipment
Eco Medical Equipment
Edmonton, Alberta
01.2022 - 04.2022
- Processed estimates, work orders and invoices in a timely manner to meet tight deadlines.
- Compiled customer information into organized databases for easy access.
- Analyzed data to identify trends in customer preferences.
- Compiled monthly progress reports for senior management review.
Purchase Clerk/Admin Support Level 4
Government of Alberta – Alberta Aids to Daily Living
Edmonton, Alberta
04.2018 - 02.2022
- Communicating with authorizers, vendors and clients in an informative & timely manner.
- Analyzing applications, determining eligibility for equipment, & locating appropriate equipment based on requested specifications.
- Entered large volumes of data quickly and accurately with speed up to 70wpm.
- Managed multiple projects simultaneously while meeting tight deadlines.
Admin Support Level 3
Government of Alberta – Alberta Aids to Daily Living
Edmonton, Alberta
06.2016 - 02.2018
- Responded promptly to customer inquiries via phone & email.
- Researched and updated customer records in database system.
- Entered large volumes of information into spreadsheets quickly and accurately.
- Collaborated closely with other departments to ensure successful project execution.
Administrative Assistant - Temporary Contract
Robert Half Office Team
Edmonton, AB
07.2014 - 05.2016
- Responded to calls & emails in a professional manner.
- Organized & Distributed incoming mail.
- Scheduled office meetings and client appointments.
- Entered data into databases with speed and accuracy.
- Organized files for storage, archiving, and retrieval.
File Clerk/Office Assistant
Mimi McMaster Business Administration Services
Lloydminster, AB
01.2012 - 06.2014
- Maintained records of filing activities, including document tracking and storage locations.
- Processed incoming mail by sorting, batching, and distributing documents for filing.
- Handled confidential material with discretion in accordance with company regulations.
- Maintained accurate records of financial transactions and organized ledgers.
Education
Bachelor of Education Transfer - Special Education
Grant MacEwan College
EdmontonBachelor of Education - Special Education
University of Alberta
Edmonton, ABSkills
- Meticulous Attention to Detail
- Task Prioritization and Time Management
- Technologically Savvy
- Phone and Email Etiquette
- Documentation and Recordkeeping
- Multitasking and Organization
- Workflow Planning & Optimization
- Program Development
Timeline
Claims Administrator
Treasury Board & Finance
08.2023 - Current
Payroll Administrator
Docktor Freight Solutions Corp.
05.2023 - 06.2023
Payroll Coordinator
Service Alberta
04.2022 - 03.2023
Administrator – Coordinator for Recycle Equipment
Eco Medical Equipment
01.2022 - 04.2022
Purchase Clerk/Admin Support Level 4
Government of Alberta – Alberta Aids to Daily Living
04.2018 - 02.2022
Admin Support Level 3
Government of Alberta – Alberta Aids to Daily Living
06.2016 - 02.2018
Administrative Assistant - Temporary Contract
Robert Half Office Team
07.2014 - 05.2016
File Clerk/Office Assistant
Mimi McMaster Business Administration Services
01.2012 - 06.2014
Bachelor of Education Transfer - Special Education
Grant MacEwan College
Bachelor of Education - Special Education
University of Alberta
References
References available upon request.
Interests
Yoga/Pilates/Barre
Hiking with my pup
Painting
Ice Skating
Cooking new recipes
References
References available upon request.
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