Koral Carpenter
Prince George,Canada
Summary
Passionate, dedicated, and experienced individual seeking a Licensing Officer position to use my skillset in support of those in care, assessing all risks, to ensure the safety, health, and well-being of all children, youth and adults. Qualified Licensing Officer with comprehensive background in managing and enforcing licensing regulations. Strong analytical and investigative skills ensure adherence to legal standards, while exceptional communication abilities facilitate seamless interactions with stakeholders. Proven track record in identifying compliance issues, implementing corrective measures, and providing clear guidance. Committed to maintaining public safety and regulatory compliance for all licensed activities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Licensing Officer
Northern Health Authority
09.2021 - Current
- Provided exceptional customer service to applicants, addressing questions and concerns in a professional manner.
- Managed a high volume of applications, consistently maintaining accuracy and attention to detail in processing requests.
- Participated in ongoing professional development seminars to stay current on best practices within the licensing field.
- Established strong working relationships with key stakeholders, fostering collaboration and open communication channels for resolving issues promptly.
Child and Youth Care Worker (Temporary Contract)
Delta School District (District #57)
11.2020 - 06.2021
- Worked collaboratively with teachers, counsellors, school administrators and other allied professionals in support of learner (student) success
- Assisted in delivery of programs and services to students identified as experiencing behavioural challenges, sometimes with additional learning difficulties
- Supported the development of learner social and emotional well-being via the implementation of positive behaviour support plans and the application of various programs and techniques promoting learner social development and positive self-image
- Provided outside and lunch supervision for children needing support and guidance with peers and social interactions
- Supported with programs for vulnerable students including a breakfast club program, starfish program, and other services to provide low-income families with food security
Activity Team Leader in School Age Program (Working Practicum)
YMCA of Greater Vancouver
09.2020 - 11.2020
- Provided age appropriate and positive guidance; role modeling positive behaviours and promoted a fun, nurturing, and engaging environment
- Participated in family care plan meetings, taking the lead on formation of care plan and implementation
- Facilitated activities in various developmental areas for children aged5-13 and created lesson plans
- Established a safe environment, following all licensing regulations, ensuring supervision and safety of children at all times
Early Childhood Educator Team Lead
YMCA of Greater Vancouver
03.2019 - 09.2020
- Managed the day to day operations of the center, ensuring a safe and nurturing play environment; provided age-appropriate supervision, guidance, programming, and ensured the centre abided all licencing regulations
- Managed staff scheduling, support staff and on-call staff coordination
- Managed childcare administrative duties including purchase card statements, enrollment documents, child registrations and withdrawals, and other duties
- Managed and mentored staff team; providing leadership and modeling guidance, programming, and the YMCA playing to learn curriculum and policies and procedures
- Led family care plan meetings and created and executed care plans for children with additional support needs
Early Childhood Educator
YMCA of Greater Vancouver
10.2016 - 03.2019
- Provided age-appropriate supervision and guidance
- Maintained a safe and nurturing environment
- Worked alongside staff at center and took on Acting Team Lead role when Team Lead was away
- Supported children to learn and grow in all areas of development
- Interacted directly with the children and provided quality care as well as meaningful and engaging activities that fostered and met the YMCA Playing to Learn curriculum
Early Childhood Educator Team Lead (Maternal Leave Contract)
YMCA of Greater Vancouver
11.2018 - 07.2018
- Managed tours and enrollment of childcare program
- Managed administrative tasks in prescribed timelines
- Provided leadership and guidance to staff and volunteers
- Managed childcare day to day operations ensuring met licensing guidelines as well as performed in manner that reflected Y’s values and ensured childcare ran smoothly
- Trained staff on YMCA playing to learn curriculum and other YMCA policies and procedures
- Provided leadership and modeling to support staff in implementation of YMCA Playing to Learn Curriculum
Front Desk Customer Service Clerk
Wagner’s European Fabricare Delta, BC
02.2014 - 12.2015
- Greeted customers and processed incoming and outgoing orders
- Answered the phone and customers inquiries
- Bagged dry cleaning orders and put orders away
- Assisted with inventory tracking
Sales Associate (seasonal)
Bath and Body Works Richmond, BC
11.2013 - 01.2014
- Assisted shoppers to find the products they were looking for and recommended merchandise based on individual needs
- Responsibility for processing cash and card payments at the cash registers
- Stocked shelves with merchandise
- Kept informed with special promotions
Front Desk Clerk
Parkcanada RV Park and Tenting Tsawwassen, BC
06.2008 - 09.2013
- Entered reservation information into computer systems
- Communicated with customers in person, over the telephone and email
- Checked guests in and out of the RV Park
- Resolved customer issues and answered questions in prompt and professional manner
Education
Bachelor’s degree - Child and Youth Care Program
University of Victoria
01.2021
Diploma - Early Childhood Education
Langara College
08.2015
Diploma - undefined
South Delta Secondary School
06.2013
Skills
- Ability to multi-task as well as ability to change and adapt based on situation/environment
- Work to promote and foster teamwork and commitment
Certification
- Early Childhood Educator Certificate
- Infant and Toddler Certificate
- Emergency Child Care First Aid Certificate
Hobbies and Interests
Mentoring youth on a volunteer basis, Crafting and Baking, Being outdoors, camping and doing recreational activities, Doing puzzles and hands-on activities
Courses/Training
ECE
Timeline
Licensing Officer
Northern Health Authority
09.2021 - Current
Child and Youth Care Worker (Temporary Contract)
Delta School District (District #57)
11.2020 - 06.2021
Activity Team Leader in School Age Program (Working Practicum)
YMCA of Greater Vancouver
09.2020 - 11.2020
Early Childhood Educator Team Lead
YMCA of Greater Vancouver
03.2019 - 09.2020
Early Childhood Educator Team Lead (Maternal Leave Contract)
YMCA of Greater Vancouver
11.2018 - 07.2018
Early Childhood Educator
YMCA of Greater Vancouver
10.2016 - 03.2019
Front Desk Customer Service Clerk
Wagner’s European Fabricare Delta, BC
02.2014 - 12.2015
Sales Associate (seasonal)
Bath and Body Works Richmond, BC
11.2013 - 01.2014
Front Desk Clerk
Parkcanada RV Park and Tenting Tsawwassen, BC
06.2008 - 09.2013
Diploma - Early Childhood Education
Langara College
Diploma - undefined
South Delta Secondary School
Bachelor’s degree - Child and Youth Care Program
University of Victoria
Similar Profiles
Sheryl SandySheryl Sandy
Dietary Aide at Northern Health AuthorityDietary Aide at Northern Health Authority
Nkiru OhakweNkiru Ohakwe
Social Worker at Northern Health AuthoritySocial Worker at Northern Health Authority
Monica ChambersMonica Chambers
Resident Care Assistant at Northern Health AuthorityResident Care Assistant at Northern Health Authority
Stephanie HiebertStephanie Hiebert
Health Care Aide at Northern Health AuthorityHealth Care Aide at Northern Health Authority
DARCY BENNETTDARCY BENNETT
Delivery Driver at NAPA Auto Parts - Genuine PartsDelivery Driver at NAPA Auto Parts - Genuine Parts