Kookie Xiong
Elk Grove
Summary
Dedicated professional skilled in team leadership and emergency response within the healthcare sector. Experienced in mentoring staff and managing operations to uphold safety protocols, contributing to improved resident care and timely incident documentation.
Overview
6
6
years of professional experience
Work History
Overnight Shift Supervisor Care PArtner
Carlton Senior Living
Elk Grove, CA
11.2021 - Current
- Supervised overnight operations, ensuring compliance with safety and health regulations.
- Provided direct care to residents with dementia, Parkinson's disease and related conditions.
- Assist residents with activities of daily living wile preserving dignity and independence.
- Trained and mentored staff on best practices for resident care and service delivery.
- Responded calmly and effectively to emergencies, Incidents and resident concerns.
- Document care, incidents and observations in compliance with facility policies.
- Monitored facility conditions, addressing issues promptly to maintain a safe environment.
- Support staff develop and promote teamwork in a high- responsibility environment.
Medication Technician
The Meadows Assisted Living
Elk Grove, CA
04.2021 - 11.2021
- Administer medications to residents while ensuring compliance with safety protocols.
- Monitor and document residents' health status and medication responses accurately.
- Collaborate with staff to develop personalized care plans for residents.
- Train new medication technicians on proper medication administration techniques.
Receptionist
Franciscan Villa Skilled Nursing Home
Broken Arrow, OK
01.2020 - 12.2020
- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Facilitated effective communication between medical staff, patients, and families to enhance care coordination.
- Maintained accurate patient records using electronic health record (EHR) systems for efficient data management.
- Trained new reception staff on office procedures and software applications to streamline onboarding process.
Education
High School Diploma -
Broken Arrow High School
Broken Arrow, OKSkills
- Workplace Safety
- Coaching and Mentoring
- Incident Reporting
- Security Protocols
- Time Management and Multitasking
- Team Leadership and Collaboration
Languages
Hmong
Native or Bilingual
Timeline
Overnight Shift Supervisor Care PArtner
Carlton Senior Living
11.2021 - Current
Medication Technician
The Meadows Assisted Living
04.2021 - 11.2021
Receptionist
Franciscan Villa Skilled Nursing Home
01.2020 - 12.2020
High School Diploma -
Broken Arrow High School