As a Customer Service Associate at Canadian Tire, I consistently delivered exceptional support to customers in a fast-paced retail environment. As a Warehouse Worker at MBS, I played a key role in maintaining efficient operations in a dynamic warehouse environment. Willing to relocate: Anywhere
Overview
6
6
years of professional experience
Work History
Warehouse Worker
MBS Equipment Company Canada
02.2022 - 12.2024
Processed and fulfilled customer orders with a98% accuracy rate, ensuring on-time deliveries
Operated forklifts and pallet jacks to handle shipments, reducing processing time by15%
Conducted inventory audits, minimizing discrepancies by maintaining precise stock records
Ensured proper labeling, packaging, and storage of goods to meet quality control standards
Streamlined receiving processes by promptly addressing shipment discrepancies with suppliers
Fostered a safe work environment, adhering to all safety regulations and procedures
Customer Service
Canadian Tire Corporation, Ltd.
10.2018 - 01.2022
Assisting customers with inquiries, product recommendations, and issue resolution, ensuring a positive shopping experience
Handling cash transactions, refunds, and exchanges with accuracy and efficiency
Collaborating with team members to maintain a clean, organized store layout and restock inventory promptly
Managing customer complaints professionally, demonstrating strong problem-solving and communication skills
Demonstrating in-depth knowledge of store products and services to provide tailored assistance to customers