Komalpreet Sidhu
Brampton,ON
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Naaz's Pizza and Donair
Edmonton, Alberta
02.2024 - 11.2024
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Presented menus and answered questions regarding items.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Assisted in training new servers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Supervisor
Tim Hortons
Mississauga, Ontario
05.2022 - 02.2024
- Set specific goals for projects to measure progress and evaluate end results.
- Streamlined workflow processes, reducing project completion times.
- Created new strategies for improving customer service standards within the organization.
- Worked closely with human resources to support employee management and organizational planning.
Healthcare Volunteer
Local Community Health Clinic
Etobicoke, Ontario
03.2023 - 10.2023
- Educated clients on options to assist in making informed decisions.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Responded promptly to any emergency situations that may arise within the facility.
- Accompanied patients during tests or treatments when needed.
- Worked with cross-functional teams to achieve goals.
Front Desk Receptionist
Days Inn by Wyndham
Brampton, Ontario
11.2022 - 07.2023
- Handled incoming and outgoing mail and packages.
- Compiled and prepared reports and documents as requested.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Responded to customer inquiries via phone, email, and in person.
- Performed basic bookkeeping tasks and issued invoices as needed.
Education
GED -
Lambton College
Mississauga, ON12-2023
Skills
- Order processing
- Menu presentation
- Customer feedback
- Point-of-sale system
- Table arrangement
- Workflow optimization
- Exceptional customer service
- Multitasking and organization
- Foreign language proficiency
Websites
Certification
- First Aid
- Food Safety
Languages
English
Full Professional
French
Limited
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Custom
- Pursuing a full time course to learn French
References
References available upon request.
Timeline
Server
Naaz's Pizza and Donair
02.2024 - 11.2024
Healthcare Volunteer
Local Community Health Clinic
03.2023 - 10.2023
Front Desk Receptionist
Days Inn by Wyndham
11.2022 - 07.2023
Supervisor
Tim Hortons
05.2022 - 02.2024
GED -
Lambton College
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