Komalpreet Kaur
Mississauga,ON
Summary
Dependable, meticulous professional with a track record of success in warehouse operations and
customer service. demonstrates excellent organizational, multitasking, and communication skills
in hectic settings. devoted to providing excellent service, upholding operational effectiveness,
and favourably influencing the performance of the team.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Associate
Retail store
Brampton, Ontario
05.2025 - Current
- Assisted customers with product inquiries and provided recommendations.
- Handled customer complaints and resolved issues promptly and professionally.
- Processed transactions accurately using point-of-sale systems.
- Monitored inventory levels and reported shortages to management.
- Greeted customers and identified their needs.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Resolved customer inquiries in a timely manner.
Office Assistant
Mortage company
Richmond Hill, Ontario
07.2022 - 04.2025
- Managed daily office operations and maintained organized filing systems.
- Assisted clients with mortgage applications and provided necessary documentation support.
- Coordinated schedules for team meetings and ensured proper room arrangements.
- Maintained inventory of office supplies and ordered replacements as needed.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Warehouse Assistant
Lululemon
Mississauga, ON
09.2021 - 06.2022
- Organized inventory and maintained accurate stock levels for efficient operations.
- Operated warehouse equipment safely and effectively to support daily tasks.
- Assisted in shipping and receiving processes to ensure timely order fulfillment.
- Collaborated with team members to enhance workflow and resolve issues promptly.
- Maintained cleanliness and safety of the warehouse environment consistently.
- Supported training of new team members in standard operating procedures.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Inspected and moved products to designated areas in warehouse.
- Lifted materials of varied weights on regular basis.
- Used hand pallet truck to transport heavy material within the facility.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Followed safety guidelines while operating machinery in the facility.
- Marked and labeled containers with accurate shipping information to prevent delays.
Education
Bachelor of Business - Business
Canadore College of Applied Arts And Technology
North Bay 05.2021 - 04.2023
Alpine Public School
Punjab , IndiaSkills
Manage customer relationships, fulfill orders, and control inventory
Responsibilities include POS systems, cash handling, complaint resolution, team
collaboration, time management, and workplace health and safety compliance
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Customer Service Associate
Retail store
05.2025 - Current
Office Assistant
Mortage company
07.2022 - 04.2025
Warehouse Assistant
Lululemon
09.2021 - 06.2022
Bachelor of Business - Business
Canadore College of Applied Arts And Technology
05.2021 - 04.2023
Alpine Public School