Komalpreet Sandhu
Langley,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
MOA/HUA
Fraser Health
Langley, British Columbia
07.2023 - Current
- Communicated effectively with other healthcare staff members regarding patient care plans.
- Ensured that all required paperwork was completed accurately prior to submitting it for processing.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Prepared patient charts prior to each appointment.
- Processed referrals for specialist visits or diagnostic tests.
- Maintained a clean work environment by adhering to infection control protocols.
- Greeted patients and visitors in a professional and friendly manner.
- Assisted with scheduling follow-up appointments for patients after discharge from hospitalization.
Client Care Manager
Belmont Physiotherapy And Health Clinic
Langley, WA
03.2021 - 11.2021
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution
- Performed duties and provided service in accordance with established operating procedures and company policies.
Medical Receptionist Manager
Seva Wellness
Surrey, BC
12.2019 - 03.2021
- Followed up with other healthcare centre or doctors for getting required information
- Proved successful working within tight deadlines and fast-paced atmosphere
- Resolved problems, improved operations and provided exceptional service
- Participated in team-building activities to enhance working relationships.
Client Care Coordinator
Prana Physical Therapy & Massage
Surrey, BC
06.2019 - 12.2019
- Great customer handling skill
- Full knowledge of Jane app software for booking as per client and therapist's schedule and billing
- Supported patient care excellence via planning and interpretation of programs
- Knowledge of MSP, ICBC, WCB and third party insurance
- Tasks around office like laundry and light cleaning
- Followed up with other healthcare centre or doctors for getting required information.
Production (Machine Operator)
North American Tea Company
Delta, CO
02.2017 - 04.2019
- Worked in a self-motivated environment
- Accomplished daily targets consecutively
- Demonstrated respect, friendliness and willingness to help wherever needed
- Able to make executive decisions depending on different situations
- Multitasked while on the computer and handling the machine
- Maintained accuracy and cleanliness
- Helped new trainees to learn efficiently
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Client Care Coordinator
Khalsa Physiotherapy Clinic
Surrey, BC
04.2018 - 01.2019
- Great customer handling skill
- Full knowledge of Jane app software for booking as per client and therapist's schedule and billing
- Supported patient care excellence via planning and interpretation of programs
- Knowledge of MSP, ICBC, WCB and third party insurance
- Tasks around office like laundry and light cleaning
- Followed up with other healthcare centre or doctors for getting required information.
Team Leader
Tim Horton's
Surrey, ND
01.2015 - 09.2015
- Completed management inspections
- Led team meetings before every shift and discussed goals for the day
- Created hourly/daily targets and followed up on them
- Communicated effectively with all staff and management
- Built strong relationships with customers through positive attitude and attentive response.
Education
Associate of Science in Medical Administrative Assistant Health Unit Clerk -
Sprott Shaw College
Surrey, BC08.2021
Bachelor of Science in Computer Applications Development -
03.2018
High School Diploma -
DAV College
03.2012
Skills
- Enthusiastic team player
- Multitasking
- Patient Tagging
- Working in a fast-paced environment
- Correspondence and email management
- Outstanding Client Care
- Time management
- Microsoft Office (Word, Excel, PowerPoint)
- Organizational Standards
- Quick and effective decision-making
- Customer service
- Teamwork
- Communication
- Problem-solving
- Medical Terminology
- Clerical Support
- Critical Thinking
- Relationship Building
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional
Timeline
MOA/HUA
Fraser Health
07.2023 - Current
Client Care Manager
Belmont Physiotherapy And Health Clinic
03.2021 - 11.2021
Medical Receptionist Manager
Seva Wellness
12.2019 - 03.2021
Client Care Coordinator
Prana Physical Therapy & Massage
06.2019 - 12.2019
Client Care Coordinator
Khalsa Physiotherapy Clinic
04.2018 - 01.2019
Production (Machine Operator)
North American Tea Company
02.2017 - 04.2019
Team Leader
Tim Horton's
01.2015 - 09.2015
Associate of Science in Medical Administrative Assistant Health Unit Clerk -
Sprott Shaw College
Bachelor of Science in Computer Applications Development -
High School Diploma -
DAV College
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