Komalpreet Kaur
Bonnyville,Canada
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
Work History
Supervisor
Buster's Pizza, Donair & Pasta
Bonnyville, AB
02.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Security Supervisor
Corguard Security
05.2022 - 12.2023
- Supervised a team of Security Officers in their daily duties.
- Monitored and maintained security systems, including alarms, CCTV cameras, access control systems and other related equipment.
- Maintained accurate records of all security-related incidents and activities.
- Created detailed incident reports following each incident.
- Investigated and responded to alarms and other security incidents.
- Responded quickly to emergency situations such as fires, floods or terrorist attacks.
- Worked closely and established working relationship with law enforcement agency personnel.
- Monitored crowd behavior to maintain or restore control throughout venue.
- Supervised subordinate security professionals, assigned work and evaluated performance.
- Created and implemented security standards, policies and procedures.
Customer Service Representative
Moga's Pizza
06.2021 - 12.2021
- Maintained a high level of professionalism when dealing with difficult customers.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Resolved customer complaints promptly and efficiently.
- Performed data entry tasks accurately and in a timely manner.
- Maintained an updated knowledge base of current products, services, pricing, promotions.
- Met daily customer service quotas with a focus on quality.
- Monitored daily performance metrics such as call volume, wait times, resolution times.
Education
Computer Systems Technician - Networking Program
St. Clair College
05.2021
Skills
- Time Management
- Leadership
- Customer Service
- Technical Skills
- Attention to Detail
- Team work
- Critical Thinking
- Data Analysis
- Writing
- Organization
Avialability
Monday to Thursday (Morning)
Timeline
Supervisor
Buster's Pizza, Donair & Pasta
02.2024 - Current
Security Supervisor
Corguard Security
05.2022 - 12.2023
Customer Service Representative
Moga's Pizza
06.2021 - 12.2021
Computer Systems Technician - Networking Program
St. Clair College