Komalpreet Kaur
Montreal,QC
Summary
Dynamic and results-driven Supervisor at Tim Hortons with expertise in staff scheduling and employee training. Proven track record in enhancing customer service and driving sales promotions. Adept at leveraging product knowledge to elevate guest experiences and implement feedback for continuous improvement. Committed to maintaining high standards of cleanliness and operational efficiency.
Overview
6
6
years of professional experience
Work History
Supervisor
Tim Hortons
Montreal, Quebec
03.2023 - 02.2025
- Managed schedules to keep shifts properly staffed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness and sanitation of equipment, surfaces, and utensils.
- Delivered comprehensive training to new staff.
Cashier Manager
Wasabi Sushi
Prince George, British Columbia
01.2019 - 12.2020
- Collected payments and provided accurate change.
- Answered phone calls to assist customers with questions and orders.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Associate of Arts - Behavioral Sciences
College of The New Caledonia
Prince George, BC12-2020
Skills
- Staff scheduling
- Employee training
- Customer service
- Product knowledge
- Sales promotion
- Point of sale
Languages
English
Native/ Bilingual
French
Limited
Timeline
Supervisor
Tim Hortons
03.2023 - 02.2025
Cashier Manager
Wasabi Sushi
01.2019 - 12.2020
Associate of Arts - Behavioral Sciences
College of The New Caledonia
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