Komal Preet Kaur
Halifax,Nova Scotia
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cashier/Store Team Member
Tim Hortons
Halifax, Nova Scotia
06.2023 - Current
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Coordinated with other departments when additional support was needed during peak hours.
- Answered customer questions and provided store information.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Ensured compliance with all safety regulations while performing tasks.
- Developed strong working relationships with team members to foster collaboration.
Retail Sales Associate
Gap Factory
Brampton, Ontario
02.2021 - 04.2023
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Answered questions about current promotions and resolved issues according to store policies.
- Maintained records related to sales for store management.
- Greeted customers upon entering the store and provided assistance.
- Operated point-of-sale systems accurately to process payments from customers.
Education
Information System Business Analysis - Business
Northern College
Toronto, ON04-2021
Skills
- Store opening and closing
- Cashier training
- Upselling strategies
- Retail merchandising
- Team management
- Positive attitude
- Safety rules
- Customer service
Timeline
Cashier/Store Team Member
Tim Hortons
06.2023 - Current
Retail Sales Associate
Gap Factory
02.2021 - 04.2023
Information System Business Analysis - Business
Northern College
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