Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cashier/Store Team Member
Tim Hortons
Halifax, Nova Scotia
06.2023 - Current
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Coordinated with other departments when additional support was needed during peak hours.
Answered customer questions and provided store information.
Provided guidance to cashiers on how to accurately ring up customers' purchases.
Ensured compliance with all safety regulations while performing tasks.
Developed strong working relationships with team members to foster collaboration.
Retail Sales Associate
Gap Factory
Brampton, Ontario
02.2021 - 04.2023
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Answered questions about current promotions and resolved issues according to store policies.
Maintained records related to sales for store management.
Greeted customers upon entering the store and provided assistance.
Operated point-of-sale systems accurately to process payments from customers.