Front counter attendant. Administrative and clerical tasks.
Answering phone calls.
Excellent phone etiquette and customer service skills.
Strong organisational skills with the ability to prioritise tasks
Proficiency in computerised systems and software application
Greet and assist visitors in a professional manner - Maintain store supplies inventory and place orders when necessary - Assist in scheduling appointments and meetings - Handle incoming and outgoing calls
Overview
9
9
years of professional experience
1
1
Certification
Work History
As a Team Member
Ankita
Second Cup Sunridge Mall Nrtheast Calgary.
02.2025 - Current
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Manager
Shawarma Palace
Calgary, AB, Canada
01.2020 - 01.2024
Supervising, coordinating, & scheduling the activities of staff who prepare, portion & serve food
Estimating and ordering ingredients and supplies required for meal preparation
Preparing food order summaries for chef according to request from customers
Establishing work schedules and procedures
Maintaining records of stock, repairs, sales, and wastages
Training staff in job duties, sanitation and safety procedures
Clinical Assistant
Dashmesh Hospital
India
01.2016 - 01.2019
Assessed and met patient care needs by providing holistic care
Assisted with dressing, grooming, meal preparation, and medication administration
To establish and reinforce the prepared standard protocol for patient care
To take the report of her unit from the on duty staff nurse and will read and sign the report book
To supervise direct patient care of the unit and provide direct care to seriously ill patients
To coordinate with other departments for patient care and for smooth running of the unit
To supervise dietary arrangement, serving of diet and feeding of the helpless patients
To check all the records of the patients related to diagnosis conditions and treatment and ensure proper maintenance of records
Education
Certificate - Dental
Dental Choice Academy
Calgary, AB
Bachelor degree - Science
Khalsa College
Amritsar
One-year certificate of administrative professional -
Bow Valley College
Calgary, Alberta
12.2021
One-year Certificate of hospital unit clerk program -
Bow Valley College
Calgary, Alberta
12.2020
Skills
Filing
Data entry
Oral and written communication
Non-verbal communication
Active Listening
Presentation
Public-speaking
Negotiation
Persuasion
Social media
Database management
Web (Internet savviness, basic HTML, CMS)
Troubleshooting
Equipment installation and configuration
Fast Typing
Persuasion skills
Positivity
Product knowledge
Adaptability
Attention to detail
Languages
English
Full Professional
Hindi
Elementary
Punjabi
Elementary
Certification
Food safety certification
Driving License (own vehicle)
Security Guard License
Education
One-year Certificate of hospital unit clerk program, 01/01/20, 12/31/20, Bow Valley College, South Campus, Calgary Alberta, One-year certificate of administrative professional, 01/01/21, 12/31/21, Bow Valley College, South Campus, Calgary Alberta, Bachelor degree in Science, Khalsa College in Amritsar, India, Guru Nanak Dev University
Personal Information
Available: Full-time
Accomplishments
Security guard license
Food safety
Timeline
As a Team Member
Ankita
02.2025 - Current
Manager
Shawarma Palace
01.2020 - 01.2024
Clinical Assistant
Dashmesh Hospital
01.2016 - 01.2019
Bachelor degree - Science
Khalsa College
One-year Certificate of hospital unit clerk program -
Bow Valley College
Certificate - Dental
Dental Choice Academy
One-year certificate of administrative professional -
Volunteer-Event Team Member at Body And Brain Yoga Tai Qi And Qi Gong CenterVolunteer-Event Team Member at Body And Brain Yoga Tai Qi And Qi Gong Center