Supreet Kaur
Hayes,AB
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Front Staff
Taaj
08.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Maintained a clean and welcoming front counter area for an inviting customer experience.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
BPP University Ltd
142-144 Uxbridge Road, Shepherds Bush, London09-2024
High School -
Govt.Sen.Sec.School Husainpur
Husainpur, Kapurthala , Punjab03-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Critical thinking
Certificate
Institution Name- High speed training - CPD Accredited
Study Course
- Dementia Awareness
- Moving and Handling Patients in Health and Social Care
- Basic Life Support (BLS)
- Medication Training for Care
- Introduction to Safeguarding Adults (Level 1)
- Infection Prevention and Control
- Mental Health Awareness
- Health and Safety in the Workplace
- Effective Communication in Care
- Food Safety and Nutrition in Care
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Front Staff
Taaj
08.2023 - Current
High School Diploma -
BPP University Ltd
High School -
Govt.Sen.Sec.School Husainpur
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