Komalpreet Kaur
Regina,SK
Summary
Proven track record in enhancing customer satisfaction and team productivity, notably at Tandoori Kabab. Skilled in dining room management and guest relations, adept at resolving conflicts and ensuring timely food delivery. Demonstrated ability to improve service quality, leading to increased repeat business.
Overview
2
2
years of professional experience
Work History
Host
Crave Kitchen+wine Bar
Brampton, ON
02.2024 - 07.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Host Manager
Tandoori Kabab
Regina, SK
01.2023 - 12.2023
- Collaborated with kitchen staff to ensure timely food delivery and consistent quality for guest satisfaction.
- Enhanced team productivity by conducting regular staff training on hospitality best practices.
- Conducted daily pre-shift meetings reinforcing key points of focus needed to ensure excellent customer service and overall performance.
- Resolved conflicts among staff members quickly, fostering a positive work environment conducive to teamwork.
Front of House Team Member
Famoso Neapolitan Pizzeria
Regina, SK
01.2022 - 12.2022
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Established welcoming atmosphere by greeting each guest warmly.
Education
Graduated -
Campbell Collegiate
Regina, SK06.2023
Skills
- Server Support
- Guest Relations
- Reservations
- Seating arrangements
- Reservation Management
- Dining room management
- Event Planning
- Customer Service
Languages
English
Professional Working
Timeline
Host
Crave Kitchen+wine Bar
02.2024 - 07.2024
Host Manager
Tandoori Kabab
01.2023 - 12.2023
Front of House Team Member
Famoso Neapolitan Pizzeria
01.2022 - 12.2022
Graduated -
Campbell Collegiate