Komalpreet Kaur
Ludhiana,Punjab
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
2
2
years of professional experience
Work History
Service Crew Member
McDonald's Restaurant
06.2022 - 08.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Operated cash registers and POS systems, handling over $1000 in cash daily.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Stocked shelves to organize aisles in assigned department.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Sandwich Artist
SUBWAY®Restaurants
04.2021 - 03.2022
- Providing a safe and positive airport experience for our guests travelling through our airport
- Perform guest service tasks such as processing service fees, creating new and/or changing reservations, issuing tickets, support self-serve kiosks, assisting guests with mobility issues, aircraft arrivals and departures
- Troubleshooting Concerns - Assisting guests with itinerary changes, supporting guests with disrupted flights as well as delayed and damaged baggage
- Providing a safe and positive airport experience for our guests travelling through our airports
- Ensure and uphold exceptional guest service standards
- Effectively manage uncomfortable or challenging situations with the public
- Carry oneself with the utmost professionalism and poise while on-duty or in the public eye
- Must adhere to uniform and appearance standards as prescribed under company policy
- Other duties as assigned.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Education
General Business Management -
01.2024
Skills
- Customer Service
- Cleaning and sanitizing
- Verbal and written communication
- Strong Work Ethic
- Food safety knowledge
- Cleanliness and hygiene
- Food preparation procedures
- Cash Handling
- Menu Memorization
- Cash handling proficiency
- Reliability and punctuality
Languages
English
Full Professional
Punjabi
Native or Bilingual
Jobtype
Full Time/Part Time
Availability
Monday, Tuesday, Thursday, Friday (Evenings) Saturday and Sunday (Anytime)
Timeline
Service Crew Member
McDonald's Restaurant
06.2022 - 08.2023
Sandwich Artist
SUBWAY®Restaurants
04.2021 - 03.2022