Komalpreet Kaur
Surrey
Summary
Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures.
Overview
7
7
years of professional experience
Work History
Screening Officer
Canadian Air Transport Security Authority
12.2022 - Current
- Maintained professionalism under pressure, responding calmly and decisively to potential threats or crisis situations.
- Provided exceptional customer service by addressing passenger concerns professionally while maintaining focus on their safety at all times.
- Ensured safety of travelers by diligently following established screening procedures and protocols.
- Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrived.
- Participated in regular drills and exercises designed to bolster preparedness in emergency situations, enhancing overall response capabilities.
Security Supervisor
Port of Vancouver (Westguard)
06.2022 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
Security Guard
GardaWorld Security
01.2021 - 09.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Customer Service Representative
SUBWAY®Restaurants
01.2018 - 06.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Early Childhood Education
Stenberg College
Surrey, BC06.2025
General Arts
Kwantlen Polytechnic University
Surrey, BC04.2021
Skills
- Public Safety Awareness
- Stress Tolerance
- Critical thinking aptitude
- Professionalism and Integrity
- Threat Assessment Proficiency
- Integrity and Honesty
- Problem-solving abilities
- Decision-Making
Languages
Hindi
Full Professional
Punjabi
Full Professional
English
Full Professional
Timeline
Screening Officer
Canadian Air Transport Security Authority
12.2022 - Current
Security Supervisor
Port of Vancouver (Westguard)
06.2022 - Current
Security Guard
GardaWorld Security
01.2021 - 09.2022
Customer Service Representative
SUBWAY®Restaurants
01.2018 - 06.2022
Early Childhood Education
Stenberg College
General Arts
Kwantlen Polytechnic University
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