Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Additional Information
Timeline
AccountManager

Komalpreet Kaur

Toronto,ON

Summary

Accomplished Clinic Administrator with a proven track record at Administration, enhancing patient satisfaction and streamlining billing procedures to significantly reduce invoicing errors. Expert in healthcare management and effective communication, demonstrating exceptional administrative leadership and a commitment to excellence in patient care delivery.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Clinic Administrator

Administration
05.2023 - 12.2023
  • Streamlined billing procedures for improved financial management, reducing errors in invoicing processes significantly over time.
  • Enhanced patient satisfaction with timely communication and proactive problem-solving strategies.
  • Managed daily operations efficiently while maintaining strict adherence to quality control measures for exceptional patient care delivery.
  • Processed office payments by contacting patient insurance and establishing payment arrangements with patients.

Hospital Receptionist

Receptionist And Filing Papers
07.2022 - 01.2023
  • Demonstrated excellent multitasking skills by managing multiple phone lines, greeting patients, and organizing paperwork simultaneously without compromising service quality.
  • Enhanced patient experience by efficiently managing front desk operations and maintaining a welcoming environment.
  • Managed high call volumes while maintaining a professional demeanor, ensuring prompt attention to inquiries or concerns.
  • Maintained patient confidentiality in accordance with HIPAA guidelines.

Education

GED -

Georgian College
Toronto, ON
12.2024

High School Diploma -

DPS School
03.2022

Skills

  • Office Administration
  • Healthcare management
  • Appointment Scheduling
  • Patient Relations
  • Clinical management
  • Scheduling

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of staff members.

Languages

English
Native or Bilingual
French
Elementary
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • Fellow in the American Academy of Project Management (FAAPM) - American Academy of Project Management.
  • Project Management Professional (PMP) – Project Management Institute.
  • Automotive Service Excellence Certification (ASE)
  • OFAH Certified
  • Home Health Aide (HHA) Certification

Additional Information

References

Available upon request.

Timeline

Clinic Administrator

Administration
05.2023 - 12.2023

Hospital Receptionist

Receptionist And Filing Papers
07.2022 - 01.2023

GED -

Georgian College

High School Diploma -

DPS School

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Komalpreet Kaur