Komalpreet Kaur
St. Thomas
Overview
6
6
years of professional experience
Work History
Process Assistan
YXU1
09.2023 - Current
.
- Supported as IB Stow/ Trans PA for 6 months. For now helping in IB Receive.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Understanding Receive department to expert level and looking for process improvement to help ensure safety and to drive productivity.
Process Assistant
Amazon (YYZ7)
06.2019 - 09.2023
- Supported as Outbound BHD (Back Half Days) Pack/Sort Process Assistant working to promote safety and customer obsession
- Worked with team of members to delegate tasks and ensuring department is reaching Flow management goals through productivity, quality, and safety
- Trained as Kick-out operator, Smart-pack Automation, and Problem Solver.
Guest Service Agent
Travel Lodge Hotel
04.2018 - 03.2019
- Process up to 150 guest arrival and departure per day
- Greet and welcome all guest with smile and professional conversation
- Collaborated with team to quickly resolved customer complaints with appropriate action
- Provided best offers to customers
- Coordinate with housekeeping to ensure all guests are handled promptly.
- Resolved billing disputes promptly, maintaining professionalism and customer satisfaction throughout the process.
Education
General Arts and Science, 2 years Diploma -
Loyalist College
Skills
- 1 years customer service
- 2 years team building strategist
- Strong communicator with enthusiasm
- Ability to lead and motivate team to achieve set goals
- Dedicated, self-motivated, and driven to deadlines
- Proficiency in Microsoft Office and high attention to detail with excel understandings
- Strong communication skills with high attention to professionalism
- Bilingual: fluent in English and Punjabi clear communicator who takes initiative to demonstrate assertion
- Experienced provider of exemplary customer service
Volunteer Experience
- Hasting’s Manor, Social Service Worker, 05/2018 - 09/2018, Assisted the patients in dealing with personal and social problems., Arranged recreational activities for patients to improve mental health.
- Loyalist College, Computer Lab, 10/2018 - 04/2019, Helped students with troubleshooting in different programs Microsoft office, adobe, internet research and printing., Monitored the student activities while in the lab for the purpose of maintaining a safe environment.
Timeline
Process Assistan
YXU1
09.2023 - Current
Process Assistant
Amazon (YYZ7)
06.2019 - 09.2023
Guest Service Agent
Travel Lodge Hotel
04.2018 - 03.2019
General Arts and Science, 2 years Diploma -
Loyalist College
Similar Profiles
DHARMIKN KHOKHANIDHARMIKN KHOKHANI
FC Associate at Amazon Fulfilment Center(YXU1)FC Associate at Amazon Fulfilment Center(YXU1)
Pranjali PrajapatiPranjali Prajapati
Associate and Process Guide at Amazon YXU1Associate and Process Guide at Amazon YXU1
Tanvir KaurTanvir Kaur
Warehouse Associate (Inbound Stow) at Amazon Fulfillment Centre (YXU1)Warehouse Associate (Inbound Stow) at Amazon Fulfillment Centre (YXU1)
Skye LockhartSkye Lockhart
Hairstylist at Sport ClipsHairstylist at Sport Clips
Moise LaplanteMoise Laplante
Stocker at Fruit BowlStocker at Fruit Bowl