Recently graduated from Northern College of Applied Arts and Technology, Timmins, ON.
Experienced candidate at bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
1
1
year of professional experience
Work History
Team Member
Tim Horton
09.2022 - 01.2024
Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Worked effectively in fast-paced environments.
Trained new employees by demonstrating tasks and coaching during daily activities.
Greeted guests pleasantly and answered menu questions.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Prepared food orders, cooking on grill and operating fry station.
Front Desk Receptionist
Ramada By Wyndham
12.2022 - 06.2023
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Collected room deposits, fees, and payments.
Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Education
Computer engineering technician - Engineering
Northern College of Applied Arts And Technology
South Porcupine, ON
04.2024
Skills
Customer service-oriented skills – Ability to deal with irate customers using excellent interpersonal communication skills
Co-operative among teamwork
Valid G License
Lateral thinking, presence of mind
Hands-on experience in processing cash register transactions
Computer literate
Fluent in English
MS Office
Data entry and collation skills
Additional Information
On a valid work permit
Open to both part-time and full-time positions with a flexible schedule.