Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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KOMALPREET KAUR

Vancouver,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Grill Cook

Compass Group
09.2023 - Current
  • Managed grill stations during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure safe dining experience for guests.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Stored and handled goods correctly to maintain freshness and condition.
  • Demonstrated initiative by taking on additional responsibilities during busy periods or when short-staffed.
  • Assisted management with inventory tracking and ordering supplies as needed, maintaining optimal stock levels.
  • Participated in regular staff meetings, providing valuable insights into improving kitchen productivity and customer satisfaction.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Trained new staff members on grill station operations, resulting in improved overall performance of team.

Service Crew Member

McDonald's Bates Restaurant
05.2022 - 10.2023
  • Kept customers and crew areas organized
  • Cooked, prepared, and bagged food for customers
  • Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock
  • Calculated totals, processed payments and issued receipts
  • Talked with customers about project specifications, budgets, and timelines for top-notch customer service
  • Offered advice and assistance to more than 50 customers per day, paying attention to special needs or wants
  • Resolved product or service problems by clarifying customer complaints, determining problem's cause, and selecting best solution
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly
  • Assisted other team members in achieving goals.
  • Collaborated with team members to meet high standards of service during peak hours.

Front of House Team Member

HiFive Chicken
02.2021 - 04.2021
  • Established welcoming atmosphere by greeting each guest warmly
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests
  • Trained new staff in front-of-house procedures, customer relations and cleaning
  • Helped guests at tables when in need of assistance.
  • Kept hostess station neat and clean with well-stocked supplies
  • Kept register accurately through correct billing, payment processing and cash management practices
  • Utilized POS system to receive and process food and beverage orders.

Team Member

Pizza Hut
01.2020 - 09.2020
  • Contributed to team success by completing jobs quickly and accurately
  • Developed strong cooperative relationships with coworkers and managers
  • Worked with different stations to provide optimal coverage and meet production goals
  • Resolved issues quickly to maintain productivity goals
  • Continuously checked products for quality assurance according to strict guidelines
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.

Education

BBA - Business Administration

Acsenda School of Management
Vancouver, BC
03.2024

Skills

  • Customer Loyalty
  • Item Scanning
  • Information Updates
  • Promote Products
  • Client Needs Assessment
  • Team Collaboration
  • Verbal and Written Communication
  • Critical thinking
  • Problem-solving
  • Decision Analysis
  • Time Management
  • POS System Operations
  • Interpersonal skills
  • Multitasking and Organization

Accomplishments

  • Microsoft office
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Resolved product issues through consumer testing.

Languages

English
Hindi
Punjabi

Timeline

Grill Cook

Compass Group
09.2023 - Current

Service Crew Member

McDonald's Bates Restaurant
05.2022 - 10.2023

Front of House Team Member

HiFive Chicken
02.2021 - 04.2021

Team Member

Pizza Hut
01.2020 - 09.2020

BBA - Business Administration

Acsenda School of Management

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KOMALPREET KAUR