Komalpreet Kaur
Surrey
Summary
A diligent and compassionate professional with a background in community navigation and concierge services. Experienced in providing comprehensive support to individuals facing homelessness and poverty within non-profit housing contexts. Skilled in executing patrols to ensure safety and security, collaborating with community resources, and demonstrating empathy towards mental health and addiction challenges. Proficient in administering Narcan and basic first aid during emergencies, while maintaining cleanliness and upholding regulatory knowledge. Effective in documenting incidents and emergencies to ensure compliance and resolution. Seeking to apply these skills as a Residence Attendant, contributing to a secure, supportive, and inclusive environment for residents.
Overview
2
2
years of professional experience
Work History
Community Navigator
Full Time
06.2023 - Current
- Conducted regular patrols to ensure the safety and security of premises, effectively deterring unauthorized access.
- Collaborated with law enforcement and emergency services, managing crisis situations and providing assistance as needed.
- Delivered security protocol training to staff members, promoting awareness and preparedness.
- Provided outstanding customer service and assistance to visitors, residents, and guests, fostering a welcoming environment.
- Administered Narcan and performed first aid/CPR during medical emergencies, demonstrating quick response and professionalism.
- Managed package deliveries and mail distribution, ensuring efficient logistics and resident satisfaction.
- Contributed to community events, fostering residents' sense of belonging and inclusion.
- Provide compassionate support to individuals experiencing homelessness and poverty within a non-profit housing context.
- Maintain cleanliness of the premises and perform cleaning tasks as required, ensuring a hygienic living environment.
- Uphold knowledge of the Residential Tenancy Act, ensuring compliance with regulations and protocols.
- Effectively document incidents and emergencies, preparing comprehensive reports for supervisory personnel.
- Collaborate with community resources and agencies to provide necessary assistance and support services to tenants.
Concierge
Full Time
06.2022 - 01.2023
- Welcomed and assisted residents and guests with warmth and professionalism, creating a positive and inviting atmosphere.
- Managed front desk operations efficiently, including answering phone calls, responding to inquiries, and directing visitors.
- Coordinated package deliveries and mail distribution, ensuring timely and accurate handling of parcels.
- Assisted in the planning and execution of community events, fostering a sense of belonging and camaraderie among residents.
- Implemented and maintained effective security measures, including monitoring CCTV systems and enforcing access control policies.
- Responded promptly to maintenance requests, coordinating repairs and maintenance services as needed.
- Collaborated with property management to address resident concerns and ensure a high standard of living experience.
- Managed inventory of supplies and equipment, optimizing resources and reducing waste.
- Demonstrated exceptional organizational skills in maintaining records, schedules, and administrative tasks.
Education
Associate of Arts - Arts
LaSalle College
Vancouver, BC09.2024
High School Diploma -
Girls Senior Secondary School
India 03.2018
Skills
Empathy and Compassion
Conflict Resolution
Emergency Response
Communication Skills
Security Awareness
Basic First Aid
Cleaning and Maintenance
Documentation and Reporting
Teamwork
Crisis Intervention
Resource Coordination
Respect for Diversity
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Timeline
Community Navigator
Full Time
06.2023 - Current
Concierge
Full Time
06.2022 - 01.2023
Associate of Arts - Arts
LaSalle College
High School Diploma -
Girls Senior Secondary School
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