Highly analytical team player with excellent multitasking abilities and a flexible approach to managing competing priorities. Enthusiastic about learning more about the business analyst career.
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
3
3
years of professional experience
Work History
Security Professional Service
Guardteck security
Calgary, AB
Jan2022 - 03.2024
performing security audits of Division facilities on a regular basis including Emergency Response Plan audits.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Analyzed data to identify root causes of problems and recommend corrective actions.
conducting investigations concerning illegal and unauthorized activities such as thefts, break and enters and vandalism.
liaising with Calgary Police Service and providing evidence regarding security investigations
Assistant Manager,
Mcdonalds
01.2020 - 06.2022
Worked in a fast-paced environment and met all customer needs and guidelines including service levels improving customer satisfaction by 2X
Utilized Google Suite and spreadsheets for doing data analyst by doing data management reporting.
Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
providing a lead role in the coordination of office administrative functions
implementing and maintaining administrative and clerical systems and procedures
Dispatcher (volunteer)
Rai Dispatch
06.2019 - 10.2019
Supported multiple teams across departments by directing & monitoring vital information while facilitating effective communication between teams and administering payroll
Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands
Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Generated reports to track deliveries and maintain proper records and documentation.
maintaining financial processes and assisting with budget planning