Restaurant Team Member
Pizza Hut
12.2023 - Current
- Provided exceptional customer service, ensuring a welcoming and responsive environment for patrons
- Efficiently resolved customer complaints and queries, leading to a significant improvement in customer satisfaction rates
- Collaborated with a diverse team to develop and implement strategies for improving service quality
- Utilized Microsoft Office suite and Telly software for record-keeping, reporting, and customer data management
- Conducted regular training sessions for new staff, emphasizing the importance of customer service excellence and software proficiency
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Greeted guests pleasantly and answered menu questions.
