Hi, I’m
Komalpreet Kaur
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
years of professional experience
Work History
McDonalds Bates Restaurant
Service Crew Member
05.2022 - Current
Job overview
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Kept customers and crew areas organized.
- Cooked, prepared and bagged food for customers.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Calculated totals, processed payments and issued receipts.
- Talked with customers about project specifications, budgets and timelines for top-notch customer service.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Recommended products to customers, thoroughly explaining details.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
HiFive Chicken
Front of House Team Member
02.2021 - 04.2021
Job overview
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Helped guests at tables when in need of assistance.
- Disinfected frequently touched between guests to minimize infection risks.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Serviced bathroom by cleaning surfaces and replacing soap.
- Kept hostess station neat and clean with well-stocked supplies.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Utilized POS system to receive and process food and beverage orders.
Pizza Hut
Team Member
01.2020 - 09.2020
Job overview
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Resolved issues quickly to maintain productivity goals.
- Continuously checked products for quality assurance according to strict guidelines.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
Education
Acsenda School of ManagementVancouver, BC
BBA from Business Administration
03.2024
Skills
- Customer Needs Assessments
- Rotation Procedures
- Counter Sanitization
- Safe Food Handling Practices
- Customer Loyalty
Station Preparation
- Hospitality and Accommodation
- Food Preparation and Safety
- Restaurant Operation
- Team Collaboration
- Health and Safety Standards
- Verbal and Written Communication
Timeline
Service Crew Member
McDonalds Bates Restaurant
05.2022 - Current
Front of House Team Member
HiFive Chicken
02.2021 - 04.2021
Team Member
Pizza Hut
01.2020 - 09.2020
Acsenda School of Management
BBA from Business Administration
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