Komaljeet Kaur
Surrey,BC
Summary
Proven leader and dedicated customer service professional with a track record of enhancing team efficiency and customer satisfaction at Tim Hortons. Excelled in cash handling and management, alongside fostering an environment of patience and empathy. Achieved significant improvements in service delivery through focused staff development and meticulous cash drawer balancing.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
6
6
years of professional experience
Work History
Cashier
Carl's Jr
07.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Reduced processing errors by meticulously following transaction procedures.
- Improved efficiency, organized checkout area for optimal workflow.
Supervisor
Tim Hortons
08.2018 - 07.2023
- Conducted performance reviews to support employee development.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Trained staff on best practices to enhance service delivery.
Education
Associate of Arts - General Studies
Kwantlen Polytechnic University
Surrey, BC10-2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Money handling
- Cash handling and management
- Cash register operation
- Cash drawer balancing
- POS system operations
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Gujarati
Elementary
Timeline
Cashier
Carl's Jr
07.2023 - 08.2024
Supervisor
Tim Hortons
08.2018 - 07.2023
Associate of Arts - General Studies
Kwantlen Polytechnic University
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